ValidaTek, Inc. · 1 day ago
Systems Administrator/IT Generalist
Arlington, VA, US
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $150K/yr
5+ years expValidaTek, Inc. is a company that modernizes and optimizes IT services for federal civilian and defense agencies. They are seeking a Systems Administrator/IT Generalist to provide technical support for a mission-critical DISA program at the Pentagon, requiring strong technical skills across various IT domains.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide day-to-day Tier II/III systems and end-user support for classified and unclassified environments
Serve as a primary point of contact for customer-facing IT support, including senior military, civilian, and contractor personnel
Install, configure, troubleshoot, and maintain: Video Teleconferencing (VTC) systems (e.g., Cisco, Poly, Crestron, Teams Rooms, classified VTC) Telecommunications equipment (VoIP phones, conference phones, headsets) End-user devices and peripherals (workstations, laptops, printers, scanners, webcams, monitors)
Support conference rooms and briefing spaces, including pre-meeting setup, live support, and rapid issue resolution
Perform Windows system administration tasks including user account management, group policies, patching, and system hardening
Assist with network connectivity troubleshooting (LAN/WAN, VLANs, ports, basic routing/switching concepts)
Coordinate with DISA service providers, vendors, and internal engineering teams to resolve escalated issues
Ensure compliance with DoD cybersecurity policies, STIGs, RMF controls, and audit requirements
Maintain accurate documentation, asset tracking, and configuration records
Participate in on-call rotations and provide support during mission-critical events as required
Qualification
Required
Active Top Secret (TS) clearance with SCI eligibility
5–8 years of experience in IT support, systems administration, or IT generalist roles
Strong hands-on experience supporting VTC systems and conference room technologies
Working knowledge of Windows 10/11 and Windows Server environments
Working knowledge of Active Directory and basic Group Policy
Working knowledge of VoIP and telecom systems
Working knowledge of IT peripherals and endpoint hardware
Experience supporting users in secure government or DoD environments
Excellent verbal and written communication skills with a strong customer-service mindset
Ability to work independently in a fast-paced, high-security environment
Preferred
Prior experience supporting DISA or Pentagon-based programs
Familiarity with classified IT systems and secure communications environments
Knowledge of DoD ITIL-based service management processes
Experience with ticketing systems (e.g., ServiceNow, Remedy)
CompTIA Security+ or equivalent DoD 8570/8140 baseline certification
Exposure to audio/visual (A/V) integration and troubleshooting
Company
ValidaTek, Inc.
ValidaTek is a premier government IT consulting firm based in the Washington DC area that drives technology transformation and secures mission-critical systems for our federal partners.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Shortsleeves, CPA, MBA, CPCM
Chief Financial Officer
Said Rachidi
Chief Operating Officer
Company data provided by crunchbase