NEOGOV · 9 hours ago
Lead Analyst (Departmental Analyst 12)
Lansing, MI
Full-time
Hybrid
Mid, Senior Level
$29.92/hr - $43.73/hr
3+ years expNEOGOV is seeking a Lead Analyst within the Department of Treasury's Saving, Access and Financial Empowerment Bureau. The role involves providing analysis and support for the Student Loan Repayment Division, focusing on customer service, continuous improvement, and employee development in a team-oriented environment.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Work remotely three days per week with a flexible/hybrid work schedule
Assist in the Student Loan Repayment Division
Promote and support Diversity and Inclusion within the department
Provide excellent customer service and continuous improvement in the work environment
Conduct research and analyze data related to student loans
Develop and troubleshoot new technical solutions for loan programs
Review consumer/student loan accounts and provide training as needed
Qualification
Required
A bachelor's degree or higher in any major
The education and experience for the Departmental Analyst Trainee (SOM employees Only) or an educational substitution, as listed on the job specification
The educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement
At least three years of professional experience
Experience providing customer service in an office setting
Experience conducting research, gathering information, analyzing data and reporting the results
Experience providing training in an office setting
Experience establishing, working with, and/or troubleshooting new technical solutions
Experience with the review of consumer/student loan accounts
Experience with alternative student loan programs, like the MI Future Educator Teacher Fellowship
Proficiency in Microsoft Office Suite applications
Benefits
Health, mental health, dental, vision, and life insurance coverage for the whole family.
No-cost life insurance at double your annual salary, paying up to $200,000.
No-cost vision insurance.
Disability coverage providing extended benefits and partial pay.
Supplemental pay and insurance during some military leaves.
15 to 35 paid personal days per year.
13 paid sick days per year.
12 weeks of paid parental leave after a birth or adoption.
Up to 14 paid holidays per year including New Year’s and Christmas Eve, Memorial and Labor Day, Thanksgiving, Veterans Day, and Juneteenth.
Up to 1 paid day of school and community leave annually.
401(k) and 457 enrollments offered to new hires with multiple investment options.
4% automatic contribution by the state for 401(k) plans.
Up to a 5% match for additional 401(k) account contributions.
State contributions fully vest after 4 years.
Funds may be rolled in from previous retirement accounts.
Alternate/Remote-Work Schedules for some positions.
Bonus and Longevity Pay Programs.
Tax-Advantaged Parking and Health Savings Accounts.
Public Service Loan Forgiveness Program Eligible Employer.
Tuition Reimbursement Program.
Professional Development.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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