Kincaid Information Technology (KIT) · 12 hours ago
Install Technician
APSS - Shackleford Road Little Rock, AR - Little Rock, AR 72205
Full-time
Onsite
New Grad, Entry Level
$15/hr - $20/hrKincaid Information Technology (KIT) is seeking an Install Technician responsible for post-sale installation, service, and support of systems sold by Arkansas Public Safety Solutions. This role involves installing, programming, servicing, and troubleshooting security and life-safety systems for various customers, while also managing daily workloads and maintaining communication with project management.
ConsultingInformation TechnologySoftware
Responsibilities
Install, service, and troubleshoot Video Surveillance Systems (VSS), Access Control Management (ACM), BDA/DAS, Weapons Detection, and related APSS solutions
Pull, terminate, label, and test cabling; mount devices; and ensure all equipment is installed per APSS design and implementation plans
Complete system programming, provisioning, analytics configuration, and commissioning prior to site turnover
Install cameras, servers, access control hardware (strikes, cans, mercury boards), backhaul equipment, and associated infrastructure
Provide customer training and support successful system turnover
Support the PMO during post-sale by providing technical input into implementation plans, install preferences, and scope changes
Respond to service calls and reprioritize work as required
Communicate scope changes, technical risks, or site constraints to PMO, Sales, and Management
Maintain complete ownership of project documentation, including version control and as-built documentation
Conduct QA site visits to mitigate rework and support continuous improvement of field installations
Stay current with APSS product offerings, technical options, and required trainings
Support inventory management and proper use of tools, vehicles, and equipment
Participate in weekly update and project management calls
Participate in on-call rotation and extended work hours when required to meet project demands
Perform other duties as assigned by APSS management
Qualification
Required
High School Diploma or GED required
Strong verbal, written, and professional communication skills
Excellent organizational, time management, and troubleshooting abilities
Customer-focused mindset with commercial and operational awareness
Ethical, dependable, and results-oriented
Ability to work independently and collaboratively in a team environment
Conflict management and sound decision-making skills
Demonstrated leadership capabilities for onsite coordination when assigned
95 percent travel is required for the position
Preferred
Relevant technical experience and certifications preferred
Avigilon ACC and ACM (Subject Matter Expert level preferred)
Video Surveillance and Access Control systems
BDA/DAS systems and RF fundamentals
Backhaul technologies (Ubiquiti or similar)
Microsoft and Google Suites
Google Earth and site-mapping tools
Willingness and ability to quickly learn new APSS-supported technologies
Company
Kincaid Information Technology (KIT)
KIT is a technology consulting company that specializes in Google Workspace for Education.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rusty Richards
Chief Technology Officer
Company data provided by crunchbase