OP Consulting Group LLC · 16 hours ago
Helpdesk Data Entry Analyst
Indianapolis, IN
Full-time
Hybrid
Mid Level
4+ years expOP Consulting Group LLC is dedicated to supporting public health initiatives, and they are seeking a Helpdesk Data Entry Analyst to ensure accurate and timely data entry while providing exceptional customer service. The role involves assisting healthcare providers and public health staff in resolving system-related issues and maintaining reliable health data.
ConsultingInformation TechnologyStaffing AgencyTraining
Responsibilities
Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality
Investigate and resolve duplicate patient records and incorrect merges in the immunization registry
Utilize data tools and matching algorithms to identify and correct data integrity issues
Document all support interactions in the ticketing system and maintain accurate logs
Provide guidance to users on best practices for data entry and record management
Assist in testing system updates and enhancements
Qualification
Required
Experience in a helpdesk or healthcare support role - Required - 4.5 Years
Experience with deduplication tools, data matching, or record linkage techniques - Required - 4.5 Years
Excellent communication and customer service abilities - Required
Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite - Required
Strong analytical and problem-solving skills - Required
Preferred
Familiarity with immunization information systems - Highly desired
Experience working with state or local public health departments - Nice to have
Understanding of HIPAA and data privacy regulations - Nice to have
Company
OP Consulting Group LLC
OP Consulting Group LLC, based in Michigan, USA, is a company owned and operated by women.
11-50 employees
H1B Sponsorship
OP Consulting Group LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
Funding
Current Stage
Early StageLeadership Team
Venkata Surapaneni
Founder
Company data provided by crunchbase