Docsumo ๐ ยท 1 day ago
Senior Solutions Engineer (3+ years, B2B SaaS)
Docsumo is a Document AI solution provider focused on streamlining business operations through innovative technology. The Senior Solutions Engineer will provide technical expertise, design solutions based on customer requirements, and collaborate with cross-functional teams to enhance the customer onboarding experience.
Artificial Intelligence (AI)AccountingSaaSBig DataSoftwareAppsAnalyticsMachine LearningWeb Apps
Responsibilities
Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc
Should be able to cater to the customer's requirement
Should be able to provide support assistance to the customer at times when required
Delivering customer demos and helping with customer onboarding
Should be able to design solutions based on the customerโs requirement and flexibility and must know how to work on multiple solutions
Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered
Reporting processes that may need improvement
Ensuring that our CRM contains accurate account details and contact information
Work with the CS and Sales team to ensure all the demos and onboarding setups are handled
RnD mindset to come up with innovative solutions and workflows
Qualification
Required
Has minimum 3 years of experience, preferably in SaaS or IT
Must have a full time degree in Engineering Background
Must have good experience in programming languages like python
Good understanding of REST API and making api calls
Good experience with POSTMAN, integration tools like zapier, and other middleware
Preferred
Team player who can take responsibility for anything from fixing the office internet to making a sales pitch to the CXO of a company
Consistent track record of documenting, synthesizing, and communicating results
Must be self-motivated, flexible, collaborative, with an eagerness to learn
Commitment to embracing best practices and a continual improvement mindset
Company
Docsumo ๐
Docsumo is a Document AI software that helps you convert unstructured documents such as invoices, bank statements, tax returns to structured & actionable data.
Funding
Current Stage
Growth StageTotal Funding
$3.5MKey Investors
Common Ocean VenturesTechstars
2022-03-03Seedยท $3.5M
2020-01-27Pre Seed
Recent News
2025-04-03
EIN Presswire
2024-12-10
EIN Presswire
2024-12-03
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