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Helpdesk Data Entry Analyst jobs in United States
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ATC · 2 hours ago

Helpdesk Data Entry Analyst

positionIndianapolis, IN
timeContract
remoteHybrid
seniorityMid Level
date4+ years exp
ATC is seeking a Helpdesk Data Entry Analyst who will serve as a key link between technology and end-users, assisting healthcare providers and public health staff with system-related issues. The role requires strong data entry skills, excellent communication, and a commitment to supporting public health systems.
AnimationInformation TechnologyMobile AppsSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality
Investigate and resolve duplicate patient records and incorrect merges in the immunization registry
Utilize data tools and matching algorithms to identify and correct data integrity issues
Document all support interactions in the ticketing system and maintain accurate logs
Provide guidance to users on best practices for data entry and record management
Assist in testing system updates and enhancements

Qualification

Data entryCustomer serviceAnalytical skillsTicketing systemsProblem-solvingImmunization information systemsHIPAA knowledgeCommunication skillsAttention to detail

Required

Experience in a helpdesk or healthcare support role
Experience with deduplication tools, data matching, or record linkage techniques
Excellent communication and customer service abilities
Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite
Strong analytical and problem-solving skills

Preferred

Familiarity with immunization information systems
Experience working with state or local public health departments
Understanding of HIPAA and data privacy regulations

Company

ATC

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Founded in the wake of the 2008 Great Recession, ATC has evolved into a dynamic tech company, known for its ability to adapt quickly to the ever-changing business landscape.
dateFounded in 2007
location
West Des Moines, Iowa, USA
people-size201-500 employees
web-link
https://atc.xyz

H1B Sponsorship

ATC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (12)
2023 (13)
2022 (7)
2021 (23)
2020 (38)

Funding

Current Stage
Growth Stage

Leadership Team

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Zainab (Ameera) A
Director of Partnerships & Training Departments/Senior Agile Specialist
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Company data provided by crunchbase