USAJOBS · 1 day ago
Health Technician (Hearing Instrument)
Multiple Locations, USA
Full-time
Onsite
Entry, Mid Level
$58K/yr - $58K/yr
1+ years expThe Tennessee Valley Healthcare System is seeking a Health Technician (Hearing Instrument Specialist) to support the Audiology and Speech Pathology Service. The role involves assisting patients with hearing aids and hearing assistive technology, providing direct patient care, and ensuring accurate documentation of all interactions.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Hearing aid troubleshooting and repair
Performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshoots performance)
Fabricating earmold impressions with proper (non-diagnostic) otoscopy
Ordering earmolds based on plan of care through prosthetics or DLC and fitting and modifying earmolds, if necessary
Providing basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan, including, but not limited to, realistic expectations, communication strategies, and/or aural rehabilitation
Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment
Assisting patients with hearing aid connectivity including, but not limited to, downloading applications (or apps), pairing devices in the app, Bluetooth pairing, and pairing hearing aid accessories
Ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions
Maintaining comprehensive supply and equipment tracking systems to include monitoring stock of RME and consumable items
Ensuring proper inventory levels to complete the daily tasks
Prioritizing the acquisition of all supplies and equipment regarding date of expiration and may maintain a loaner hearing aid inventory
Assists patients through triaging phone calls and audiology requests with regards to priority and urgency, following the audiologist's plan of care
Qualification
Required
Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists; OR Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas
Individuals must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or the District of Columbia
Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS)
To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials
Health Technician (HIS) candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f)
One year of experience equivalent to the next lower grade of GS-05
Knowledge of normal and abnormal ear anatomy
Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software
Skill in documenting patient procedures and patient devices
Skill in providing patient education for hearing aid use, to include assisting patient with hearing aid insertion, removal, and hygiene (cleaning and disinfection)
Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations
Ability to solve problems or make decisions regarding hearing aids, hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist
Ability to prepare patient, equipment, and/or environment for audiology procedures
Ability to provide triage of patient telephone calls or audiology requests
Preferred
2-5 years experience working as a hearing instrument specialist (HIS) with an active HIS license
Benefits
37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
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