SIGN IN
Lab IT Engineer jobs in United States
cer-icon
Apply on Employer Site
company-logo

Vidorra Consulting Group · 13 hours ago

Lab IT Engineer

Vidorra Consulting Group is seeking a Lab IT Engineer to assist in maintaining the computer infrastructure for 8000 PCs globally. The role involves onboarding new computers, troubleshooting data flows for scientific instruments, and providing user support and coaching for scientists.
Industrial AutomationInformation ServicesInformation TechnologySoftware
check
H1B Sponsor Likelynote

Responsibilities

Assist in maintaining existing computer infrastructure of 8000 PCs globally
Onboard new computers into the domain and onto the network
Secure and protect new and existing hardware
Consult with the business as they require assistance with their equipment
Troubleshoot and implement data flows for scientific instruments
Support for scientists in incident management, user support and coaching, access management
Testing and validation of computer software (complete tests in different environments, writing technical documentation)
Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within RD (GxP and non-GxP)

Qualification

Computer troubleshootingEnd-user ComputingActive DirectoryNetwork troubleshootingComputer securityValidated systems (GxP)Technical documentationAGILE methodologiesServiceNowMicrosoft ExcelCommunication skillsTeam playerAttention to detailOrganizational skillsLeadership experience

Required

Outstanding computer troubleshooting skills for obscure issues ranging from device connectivity, network issues, and laboratory software issues
Background with End-user Computing or Desktop Support skills essential
BreakFix consists of 80 of a Lab Engineers workload Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls
Candidate should be familiar with the OSI model and how to troubleshoot different network layers
Knowledge and understanding of Active Directory required
AGILE ways of working necessary
Background with computer security
Previous experience with validated systems (GxP) a plus
Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within RD (GxP and non-GxP)
Support for scientists in incident management, user support and coaching, access management
Testing and validation of computer software (complete tests in different environments, writing technical documentation)
Familiar with ticketing systems such as ServiceNow
Microsoft Excel skills a plus
Must have outstanding communication skills
Candidate must be a team player
Self-starter, attention to detail and willingness to learn new things a must
Must be willing to follow processes, procedures and guidance
Excellent organizational skills is a must
Experience in leading team is a plus

Preferred

Support business priorities by first intent
Uplift all labs to a hardware standard that supports working in a digitalized ecosystem
Proactively build stronger partnership with business by aligning technology and science through optimized processes
Becoming a new breed of Tech business who understands the science and use of scientific equipment (HW) controlling software data workflow up downstream
Innovative solutions that do not exist today including but not limited to explore and implement automated solutions to scientific problems, paving the way for the lab of the future
Strong product ownership/project management

Company

Vidorra Consulting Group

twittertwitter
company-logo
Vidorra Consulting is a Software Consulting firm with strong focus on niche areas of Robotics Process Automation, Analytics & Data Integration and Oracle Utilities Analytics (OUA).

H1B Sponsorship

Vidorra Consulting Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (9)
2022 (7)
2021 (3)
2020 (13)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase