UMass Memorial Medical Center · 10 hours ago
Program Coordinator-37.5 hrs., Worcester
Worcester, MA
Full-time
Onsite
Entry, Mid Level
$56K/yr - $101K/yr
2+ years expUMass Memorial Medical Center is a leading health system in Central Massachusetts, providing high-quality behavioral health care services. The Program Coordinator oversees the operation of the residential program, ensuring adherence to administrative, programmatic, and clinical policies while managing budgets and staff training.
Health CareMedical
Responsibilities
Provides oversight of assigned residential program
Ensures operational budget for the program is reconciled
Develops budget alongside finance for the areas managed and ensures financial goals are met
Orients and trains new managers to daily operations of the program and division procedures. Ensures all staff are oriented, trained, and maintains required trainings ongoing as required by CHL and provides direct supervision to program managers and ensures direct supervision of all staff is provided as expected by CHL policy and regulatory body
Facilitates the process for referrals, admissions, and discharges
Strives to maintain maximum capacity and ensures regulatory staff ratios set by regulatory body
Takes personnel action regarding hiring and disciplinary procedures
Participates in administrator on-call rotation following CHL and program policy
Serves as liaison among other departments and agencies to facilitate continuum of care
Identifies problem areas and coordinate work for upkeep of site
Ensures day-to-day upkeep of residence and workplace. Works with residents and staff to maintain the residence daily including chores, bedroom upkeep, yard, and other housekeeping duties
Ensures accuracy and timeliness of resident calendar, admission, and discharge forms
Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities
Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met
Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved
Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives
Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients, and visitors
Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc
Qualification
Required
High School diploma
Current and valid United States driver's license is required for Faith House, Beryls House, and Orchard Street. Current and valid United States driver's license and ability to provide registered and insured automobile for work related purposes including transporting Persons in a personal vehicle required for all other programs
MAP, CPR, First Aid certifications must be completed within the first six months after hire date
Satisfactory CORI background check
Current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle
Preferred
Bachelor's degree in social work or related human services field
Benefits
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Company
UMass Memorial Medical Center
Umass Memorial Medical Center is the clinical partner of UMass Medical School and the largest health care system in Central Massachusetts. It is a sub-organization of UMass Memorial Health Care.
10001+ employees
H1B Sponsorship
UMass Memorial Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (19)
2023 (10)
2022 (10)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Bruce Whyte
Chief Technology Officer
Bart Metzger
Senior Vice President and Chief Human Resources Officer
Recent News
2025-12-11
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