Ingram Content Group · 1 day ago
Process Analyst
La Vergne, TN
Full-time
Onsite
Mid Level
$58K/yr - $73K/yr
3+ years expIngram Content Group (ICG) is seeking a Process Analyst to support the Product team in their La Vergne, TN office. The primary responsibilities involve analysis that supports process improvement initiatives within the Product Group, including user training, documentation, and management of system issues.
PublishingDigital MediaContentNews
Responsibilities
Supports the analysis of process improvement initiatives. Assists Product Management in determining appropriate execution of process improvement projects and opportunities for future improvement initiatives
Helps identify system and process enhancements that benefit the organization and ensure an optimum environment through Product Group systems, processes, and integration improvement
Performs item and publisher data maintenance and ensures the integrity of data used in various internal applications
Communicates and collaborates with numerous departments or stakeholders to ensure project support or customer support. Build strong relationships with key counterparts and stakeholders at IBC, IPS, LS, and IT. Support in establishing/maintaining documentation of process improvement initiatives and other policies and procedures that support the Product Group
Establishes and applies “best practice” procedures for the Product Group, as it relates to system and process integrity
Responsible for internal training/education and the communication of any process improvement recommendation that is accepted for implementation by product group leadership and/or senior staff
Qualification
Required
High school diploma or equivalent with 3-4 years experience in business work environment required
Preferred
Project management experience/process improvement
Proficiency in Microsoft Office Suite, with strong working knowledge of Excel
Research experience supporting business or operational decisions
Benefits
Medical/Prescription Drug plans
HSA
Vision
Dental
Health Care FSA
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match
Life and AD&D
Employee Assistance programs
Group Legal
Wellness program with access to onsite gym and basketball court for associates
Tuition reimbursement program
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Game room with ping pong & foosball
Casual Dress Code
Company
Ingram Content Group
Ingram Content Group distributes physical and digital content to retailers, libraries, schools and other distribution partners.
1001-5000 employees
H1B Sponsorship
Ingram Content Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (1)
2022 (4)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Shawn Morin
President and CEO
David Roland
Chief Venture Capital Officer
Recent News
The Pickool
2026-02-06
Company data provided by crunchbase