ArcBest Technologies · 1 day ago
Business Development Representative - SMB
Chicago, IL
Full-time
Hybrid
New Grad, Entry LevelArcBest is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. The Business Development Representative is responsible for selling the MoLo truckload service line and managing a portfolio of small to medium-sized customers across North America, focusing on identifying new business opportunities and providing tailored logistics solutions.
Information TechnologyManufacturing
Responsibilities
Maintain accurate records of all prospecting activities, sales interactions, and lead statuses in the customer relationship management (CRM) software
Continuously monitor industry changes, competitor activities, and market conditions to refine sales strategies and approaches
Prospect and generate leads through various channels (cold calling, email campaigns, networking events, LinkedIn, etc.) to identify potential customers
Proactively identify issues and resolve problems to uphold the commitment to service
Other duties and projects, as assigned
Qualify and nurture leads by assessing customer needs, providing consultation, and focusing on selling MoLo, an ArcBest Truckload Service
Collaborate cross-functionally with carrier sales, yield management, account development, legal, accounting, and our other ArcBest service lines to provide a comprehensive solution for the customers
Develop and maintain strong, lasting relationships with key decision-makers in small to medium-sized companies
Own the entire sales cycle, from lead generation to assisting and overseeing the revenue collection process as needed
Qualification
Required
Bachelor's Degree
Ability to multi-task with a high attention to detail
Ability to negotiate and reach outcomes that gain the support and acceptance of all stakeholders
Ability to thrive in a fast-paced environment
Confident decision-making and problem-solving skills
Excellent time management skills to prioritize and optimize workload to meet deadlines
Highly coachable and eager to learn
Strong listening and communication skills, both written and verbal, with an ability to effectively connect and engage with customers
Sales-driven with an entrepreneurial mindset
Preferred
Previous customer sales, operations, or service experience
Company
ArcBest Technologies
Datatronics is a developer and manufacturer of custom magnetics, high-voltage transformers, and inductors.
Founded in 1962
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Douglas Lindemann
Vice President & Chief Information Officer
David T. Hartley
Manager DC Operations
Recent News
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2025-08-21
Talk Business & Politics
2025-06-15
Chief Executive
2023-12-26
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