SteadyMD · 22 hours ago
Program Manager, Quality and Safety
SteadyMD is seeking a Program Manager for Quality and Safety to lead quality assurance and clinical performance improvement programs. This role involves managing quality and safety initiatives, driving operational workflows, and collaborating with cross-functional teams to ensure compliance and accurate reporting.
Health CareMedicalWellness
Responsibilities
Lead end-to-end execution of quality and safety initiatives, including planning, stakeholder alignment, timelines, and reporting
Develop and maintain program plans for clinical audits, quality metrics, incident reporting, and risk mitigation efforts
Track progress, risks, and outcomes to ensure initiatives are delivered on time and with measurable impact
Prepare monthly quality reports, dashboards, and partner-facing reporting deliverables
Generate clinician scorecards, chart review summaries, and tracking lists for clinicians under review
Support internal and external quality meetings by preparing materials, summaries, and performance reporting
Identify, pull, and categorize charts for routine, priority, and focused chart reviews using established rubrics
Track and support chart review workflows for new and existing clinicians
Ensure timely completion of chart reviews and provide status updates to clinical leadership
Maintain accurate quality and clinician tracking documentation across systems (including JIRA or similar tools)
Support onboarding workflows by ensuring clinician records, quality tracking, and supervision details are up to date
Assist with implementation calls and provide support related to clinical quality and NP supervision requirements
Support the development and implementation of tools to streamline quality reporting, chart review operations, and supervision tracking. Identify opportunities to automate manual processes and improve reporting efficiency
Partner with internal teams to enhance visibility and access to quality and supervision data
Work closely with clinical leadership and partner-facing teams to meet ongoing reporting needs and respond to ad-hoc requests
Ensure partner quality requirements are supported through accurate reporting and operational execution
Qualification
Required
Bachelor's degree in Healthcare Administration, Public Health, Data Analytics, or a related field (Master's degree preferred)
Minimum of 2 years of experience in clinical quality reporting and analysis, data management, or healthcare program management
Experience working in a healthcare environment with a focus on clinical quality, compliance, process or performance improvement
Excellent written and verbal communication skills, with the ability to interact effectively with clinicians, leadership teams, and external partners
Proven ability to work cross-functionally, partnering with clinical leadership, operations, and IT teams
Experience working directly with external partners and stakeholders to meet contractual obligations and reporting requirements
Ability to manage complex projects, including the development and implementation of new processes or systems
Knowledge of patient safety, adverse event reporting, and strategies to improve clinical outcomes
Demonstrated ability to adapt to new systems and tools quickly
Strong problem-solving skills with a continuous improvement mindset
Ability to work independently while managing multiple priorities and deadlines
Preferred
Experience with JIRA and Looker preferred
Benefits
Health, dental, and vision insurance. Also includes Basic Life and ADD offerings
401k & Parental Leave Benefits offered to all full-time employees
Generous PTO
Company
SteadyMD
SteadyMD is a B2B telehealth infrastructure provider that powers high-quality telehealth experiences for companies in all 50 states
H1B Sponsorship
SteadyMD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$35MKey Investors
CencoraLux CapitalNEXT VENTŪRES,Pelion Venture Partners
2025-10-20Acquired
2023-05-04Series Unknown
2021-03-30Series B· $25M
Recent News
2025-12-31
Business Wire
2025-11-11
HealthCareIT News
2025-11-05
Company data provided by crunchbase