Converge Resources · 2 hours ago
Information Technology Business Analyst
Converge Resources is an industrial automation systems integrator seeking an IT Business Analyst to support a large-scale terminal automation project. The role involves translating business needs into technical requirements, managing project schedules, and ensuring successful adoption by end users.
Staffing & Recruiting
Responsibilities
Lead the planning, execution, and delivery of Toptech Systems initiatives , including site rollouts, upgrades, integrations, and enhancements
Partner with business stakeholders to gather and document requirements, define scope, and establish clear project objectives
Translate business requirements into technical specifications and ensure alignment with IT and engineering teams
Serve as the primary liaison between business units, IT, vendors, and system integrators
Manage project schedules, resources, risks, and dependencies using standard project management methodologies
Coordinate testing, training, and change management activities during system deployments
Monitor system performance and user feedback post-implementation and drive continuous improvement
Work directly with Toptech Systems support , third-party vendors, and internal teams to resolve issues and plan enhancements
Ensure compliance with service level agreements and project deliverables
Create and maintain project documentation, including:
Project charters and plans
Status reports and stakeholder updates
Post-implementation reviews
User guides and system configuration documentation
Qualification
Required
Bachelor's degree in Information Technology, Business Administration, or a related field
3+ years of experience in IT business analysis or IT project management
Experience supporting technology projects in industrial automation, terminal operations, fuel logistics, or similar environments
Strong working knowledge of Toptech Systems (TMS6, TMS7)
Proven ability to manage cross-functional teams and complex, multi-stakeholder projects
Strong communication, documentation, and stakeholder management skills
Ability to work independently in a fast-paced, onsite project environment
Preferred
Experience in terminal automation or petroleum distribution environments
Exposure to or working knowledge of: SAP
Exposure to or working knowledge of: Linux
Exposure to or working knowledge of: SQL
Exposure to or working knowledge of: Toptech Multiloads and FCMs
Company
Converge Resources
The lines between Information Technology and Operational Technology are dissolving.
Funding
Current Stage
Early StageCompany data provided by crunchbase