NEOGOV · 21 hours ago
Program Registrar - (Administrative Support Technician II) - Community Resources & Services
Ellicott City, MD
Full-time
Onsite
Entry Level
$42K/yr - $80K/yr
3+ years expHoward County Government is a leader in innovation and sustainability, seeking an Administrative Support Technician II for their Community Resources and Services Department. The role involves overseeing reception desk operations and providing administrative support for a 50+ Center, including customer service, data entry, and maintaining records.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Greets and directs customers, provides information, registers and collects payments for programs, sells memberships and bus tickets, answers phones, makes appropriate referrals, and assists staff and visitors as needed
Reconciles daily receipts and performs close out
Provides support for the 50+ Center, including data entry and updating and maintaining databases, files and other systems
Responds to written and verbal requests for information from the public, guests, staff and outside agencies
Keeps up to date on center programs and services and promotes them with center participants
Overall administrative duties such as mail distribution, supply orders, photocopying, faxing and filing, keeping calendars and scheduling appointments
Prepares routine correspondence and mails correspondence
Adheres to programs, department and county policies and procedures
Operates software to produce various reports, memoranda, notes and etc
Enters data electronically to store appropriate data for later retrieval
Orders supplies and keeps an inventory of supplies on hand
Work as a team member on selected projects
Works and cooperates with coworkers and supervisors at all levels and attends meetings and trainings as directed by supervisor
May require work some evening and weekends
Participate in activities related to Emergency Management as requested, including work outside normal business hours
Qualification
Required
High School Diploma or GED and three (3) years related experience or equivalent combination of education and experience
Preferred
Associate's degree or equivalent from a two-year college or technical school
Cash handling experience
Receptionist experience
Experience in working in a senior center or its equivalent
Strong interpersonal skills, excellent oral and written communication skills and the ability to work well with an ethnically diverse older adult population
Strong computer proficiency especially with Microsoft Office (Word, Excel, PowerPoint), database management and spreadsheet applications necessary
Proficiency in virtual platforms and use of technology for human services delivery
Benefits
Medical, retirement, and wellness programs
Group term life insurance benefit equal to 2 times their annual salary at no cost
Annual and Disability Leaves are accrued over 24 pay periods each year
Employees accrue the equivalent of 13 days per year
Employees accrue the equivalent of 1 day per month (12 days per year)
Employees receive 6 personal leave days each calendar year
Employees are paid for the following holidays: New Year's Day; Martin Luther King Day; President's Day; Good Friday; Memorial Day; Juneteenth; Independence Day; Labor Day; Columbus Day; Veteran's Day; Thanksgiving Day; Friday after Thanksgiving Day; Christmas Day
Other paid leave will be granted for approved jury duty, military leave, bereavement leave and official leave
Howard County sponsors a defined benefit plan for its employees
Employees are eligible to participate in an IRS 457(b) deferred compensation program
Employee Assistance Program
Employees may apply for reimbursement for tuition costs after completion of 6 months of employment
Employees who have worked for the county for at least twelve (12) months are eligible for twelve (12) weeks of paid parental leave
Employees who have completed 6 months of service are enrolled in the LTD plan
Employees have established a Disability Leave Bank
Employees may elect to enroll in long term care insurance, critical illness insurance, short term disability income protection, and universal life insurance
Employees may participate in the Tower Federal Credit Union through payroll deductions
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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