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AtWork Group · 1 day ago

Systems Administrator (Tech Support)

Reno, NV

Full-time

Hybrid

Senior Level

$67K/yr - $80K/yr

5+ years exp

AtWork Group is a growing managed service provider (MSP) seeking a System Administrator who is collaborative and dedicated to delivering exceptional support. The role involves resolving a variety of technical issues, from workstation problems to advanced server and networking challenges, both onsite and remotely.

Staffing & Recruiting

Hiring Manager

Lori Golden

Responsibilities

Workstation operating system issues of any kind

Printer issues of any kind

Standard business application (Office, etc.) issues of any kind

Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance

Advanced server issues of any kind

Basic and intermediate networking issues

Escalation point for technicians

Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations

Qualification

Windows troubleshootingMac OS troubleshootingServer 2016-2025VMWareHyper VM365Azure supportNetwork architecture knowledgeMS Office supportActive DirectoryEndpoint cybersecurityMobile devices supportBusiness applications supportFirewallsSwitches knowledgeManaged Service Providers experienceActive Server Certifications

Required

Willing to work full-time on-site, either at the company office or client locations as required

Experience with Windows and Mac OS troubleshooting

Experience with Server 2016 through 2025

Experience with VMWare and Hyper V Virtualization

Experience supporting M365 and Azure

Minimum of five years experience in IT Support or a similar role

Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting

Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications

Valid driver's license, vehicle insurance, and access to a vehicle for client visits

Preferred

Experience with Managed Service Providers (MSPs) is highly desirable

Active Server Certifications are preferred

Benefits

Paid US Holiday

Night Shift Bonus

Paid Time Off (15 Vacation Days per year)

Comprehensive Health Plans / HMO (Employee & Dependent/s)

Life and Accident Insurance

Accident and Disability Coverage

Company-paid training and certification

Health & Wellness Program

Dental & Vision

Salary Advancement

Company

AtWork Group

For over 30 years, AtWork has been helping people and businesses grow with care and commitment.

Founded in 1992

Knoxville, TN, US

10001+ employees

https://www.atwork.com/franchise/

Funding

Current Stage

Late Stage

Leadership Team

John Hall

CEO

Kelly Young

CEO

Recent News

PR Newswire

AtWork Group Reports a Strong First Half of 2025

2025-07-24

AtWork

Local Entrepreneur Brings First of Two AtWork Locations to Greenville-Spartanburg Market

2025-06-13

AtWork

Duluth Couple Opens AtWork to Serve West Gwinnett Community

2025-06-13

Company data provided by crunchbase