Bundlesoft Inc · 18 hours ago
Helpdesk Data Entry Analyst
Indianapolis, IN
Contract
Hybrid
Mid Level
4+ years expBundlesoft Inc is seeking a Helpdesk Data Entry Analyst to support public health initiatives through accurate data management and helpdesk support. The role involves maintaining data integrity within immunization information systems and delivering exceptional customer service to healthcare providers and internal stakeholders.
Information Technology & Services
Hiring Manager
Sam K.
Responsibilities
Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality
Investigate and resolve duplicate patient records and incorrect merges within the immunization registry
Use data matching tools and record linkage techniques to identify and correct data integrity issues
Document support activities accurately within the ticketing system
Provide guidance to users on data entry best practices and record management
Support testing and validation of system updates and enhancements
Maintain strong communication with stakeholders while ensuring compliance with privacy regulations
Qualification
Required
Minimum 4.5+ years experience in a helpdesk or healthcare support role
Experience with data deduplication tools, data matching, or record linkage techniques
Strong analytical and problem-solving abilities
Excellent communication and customer service skills
Experience with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite
High attention to detail with focus on data accuracy and integrity
Company
Bundlesoft Inc
We are a team of highly skilled technology professionals with years of experience in designing, developing, and implementing innovative custom software solutions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase