ValidaTek, Inc. · 4 hours ago
Senior Windows Migration Support Engineer
Arlington, VA
Full-time
Hybrid
Senior Level
$160K/yr - $190K/yr
7+ years expValidaTek, Inc. is a company that modernizes and optimizes IT services for federal civilian and defense agencies. They are seeking an experienced Senior Windows Migration Support Engineer to provide advanced technical support during a large-scale migration from an on-premises Windows 11 environment to a Microsoft Intune-managed Azure AD environment.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide Tier 3 escalation support for large-scale Intune migration activities
Troubleshoot complex failures related to MECM/MCM task sequences, imaging, and wipe-and-reload processes
Resolve advanced Intune enrollment, Azure AD join, and compliance policy issues
Diagnose and remediate application deployment failures during and after migration
Support manual Intune enrollment and Autopilot workflows when automated processes fail
Analyze logs from MECM/MCM, Intune, Windows, and Azure AD to identify root causes
Partners with Tier 1 and Tier 2 support teams to drive rapid resolution and knowledge transfer
Support migration waves, cutovers, and post-migration stabilization periods
Document known issues, root cause analysis, and remediation procedures
Identify recurring failure patterns and recommend process or automation improvements
Coordinate with engineering, security, networking, and service desk teams to resolve cross-domain issues
Ensure migration-related incidents are resolved in accordance with SLAs and operational priorities
Qualification
Required
Active DoD Secret Clearance, with Top Secret eligibility
BS degree and 8+ years of Windows systems administration/engineering experience. Experience can be substituted in lieu of degree
CompTIA Security + CE or equivalent IAT Level II DoD 8570 certification
Minimum of 7 years of enterprise Windows endpoint support experience
Proven experience supporting large-scale Windows 10/11 to Intune migrations
Strong hands-on experience with Microsoft Intune
Strong hands-on experience with Azure AD / Entra ID
Strong hands-on experience with Windows 11
Working knowledge of MECM / MCM task sequences and OS deployment
Experience troubleshooting Intune enrollment failures
Experience troubleshooting Azure AD join and device identity issues
Experience troubleshooting application deployment and detection logic failures
Experience troubleshooting configuration and compliance policy application issues
Strong PowerShell skills for troubleshooting and remediation
Ability to analyze logs and diagnostics across multiple Microsoft platforms
Understanding of DoD and DISA cybersecurity requirements
Must be able to commute onsite at least 3 days per week
Preferred
DevSecOps software delivery model - Understanding of Agile methodology: CMMI, ITIL
Microsoft certifications such as MD-102 (Endpoint Administrator Associate), AZ-104 (Azure Administrator Associate), or equivalent
Strong analytical and problem-solving skills
Ability to operate effectively in high-pressure, time-sensitive migration environments
Excellent communication skills, particularly during user-impacting incidents
Ability to mentor Tier 1 and Tier 2 support personnel
Detail-oriented with strong documentation habits
Self-directed, adaptable, and comfortable handling complex escalation scenarios
Company
ValidaTek, Inc.
ValidaTek is a premier government IT consulting firm based in the Washington DC area that drives technology transformation and secures mission-critical systems for our federal partners.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Shortsleeves, CPA, MBA, CPCM
Chief Financial Officer
Said Rachidi
Chief Operating Officer
Company data provided by crunchbase