NetSuite · 13 hours ago
Client Success Summer Intern, Oracle Energy and Water
Arlington, VA, United States
Internship
Onsite
Intern
0+ years expNetSuite is part of Oracle Energy and Water, which provides innovative solutions for utility business transformation. The Client Success Intern will support cross-functional teams and utility clients, focusing on delivering excellent customer service and driving business process excellence during a 12-week summer internship.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Participate in a variety of cross-functional meetings (internal and client-facing), collaborating with teams such as Implementation Engineering, Product, and Client Success to support ongoing initiatives
Help coordinate deliverables and action items between teams, ensuring effective communication and timely updates
Contribute to process improvement by identifying bottlenecks, recommending enhancements, and assisting with the design and testing of Standard Operating Procedures (SOPs)
Assist in the preparation and organization of materials, data, and presentations for client meetings
Support knowledge management by reviewing and improving documentation, and identifying and implementing best practices
Shadow team members during client interactions to observe effective communication with both technical and non-technical stakeholders
Contribute to problem-solving efforts by identifying issues and brainstorming or testing solutions in collaboration with your mentor
Take part in training sessions on Opower’s SaaS product suite, Oracle solutions, and the SaaS business model
Explore the use of AI tools (in alignment with Oracle guidelines) and digital platforms to improve team efficiency and client impact
During your final week of the internship, deliver a capstone presentation showcasing your work
Qualification
Required
Currently pursuing a Bachelor's degree in Business, Environmental Studies, Communications, Humanities, or a related field
Strong interest in technology, sustainability, process optimization, and/or customer success
Excellent written and verbal communication skills
Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously
Creative, collaborative, and eager to learn in a fast-paced environment
Ready to engage and learn with your Opower mentor(s)
Familiarity with Microsoft Office
Must be able to work EST hours and be available onsite at our Arlington, VA office for the full duration of the internship
Benefits
Flexible medical
Life insurance
Retirement options
Volunteer programs
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
crnasia.com
2025-11-27
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