Pearlman Group · 9 hours ago
Warehouse Operations & Customer Service Assoc
Charlotte, NC, US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $23/hrPearlman Group is a multi-channel developer and distributor of specialty supplies, tools, and equipment. The Warehouse Operations & Customer Service Associate supports customer service needs and day-to-day warehouse operations, including assisting customers, preparing orders, and maintaining inventory.
ConstructionProductivity Tools
Responsibilities
Assist contractors and customers at the counter with orders and product information
Educate customers on material specifications, product usage, and proper selection
Provide order updates, answer questions, and communicate professionally in person, by phone, and by email
Pick, stage, and prepare customer orders (no heavy equipment required)
Organize and maintain backstock and warehouse inventory areas
Support incoming and outgoing freight, including offloading and onloading materials
Verify incoming shipments for accuracy and potential damage
Assist with basic receiving documentation and inventory updating
Participate in cycle counts and help maintain inventory accuracy
Use Microsoft Office applications (Word and Excel) for documentation, inventory tracking, and communication
Utilize P21 POS system for order entry, product lookup, and invoicing (experience a plus but not required)
Qualification
Required
Strong customer service skills with the ability to communicate professionally with contractors
Willingness to learn material specifications and product details
Basic computer skills and comfort learning new systems
Ability to perform warehouse tasks, including lifting within reasonable limits
Reliable, organized, and able to work both independently and as part of a team
Preferred
Sit‑down forklift experience (not required; training provided)
Experience with P21 or similar POS/ERP platforms
Background in construction materials, distribution, or warehouse operations
Company
Pearlman Group
Pearlman Group is a multi-channel developer and specialty distributor of supplies, tools and equipment used in the fabrication. It is a sub-organization of Stephens Group.
Founded in 1971
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S
Shannon Palmer
Chief Executive Officer
Recent News
2024-12-03
Company data provided by crunchbase