LighthouseAI · 22 hours ago
Office Support & QA Specialist
Narberth, PA
Full-time
Onsite
Entry Level
$24/hr - $24/hr
1+ years expLighthouseAI provides pharmaceutical state licensing software and services, and they are seeking an Office Support & QA Specialist to assist with office administration and quality assurance tasks. The role involves document management, mailroom support, and general office duties, with potential future responsibilities in quality assurance.
Artificial Intelligence (AI)MedicalPharmaceuticalSoftware
Responsibilities
Organize and maintain physical and digital files, ensuring accurate and efficient record-keeping
Shred confidential and outdated documents in compliance with company policies
File and retrieve documents as needed
Process incoming mail for project managers, including opening, scanning, and uploading documents
Convert files to different formats as needed (Adobe PDF, etc.)
Maintain and update the client database (Lighthouse – Document Repository)
Serve as a backup for the mailroom, handling tasks in the absence of designated staff and assisting with mail related requests
Prepare and coordinate mail drops and deliveries through UPS, USPS, and FedEx
Receive and distribute incoming packages and correspondence efficiently
Assist with conference-related shipments and other special projects as assigned
Perform light housekeeping duties, such as breaking down and disposing of boxes to maintain a clean and organized workspace
Lift and move items up to 40 lbs as required for shipments, office organization, and supplies management
Support various administrative functions as needed based on business requirements
Take on additional responsibilities and tasks as determined by the evolving needs of the company and its customers
Support front office and office manager duties as needed
Demonstrate flexibility and a proactive approach to meeting dynamic organizational goals
Assist QA Manager with quality reviews of documentation to ensure compliance with state regulations and company standards
Assist QA Manager with maintaining the Legal Inc documents and processes including Business Registrations, Foreign Qualifications, and Annual/Biennial reporting
Qualification
Required
1–3 years of office administration or document management experience
Proficiency with Microsoft Office Suite, Adobe PDF, and document management systems/databases
Strong organizational skills with attention to detail and accuracy
Effective written and verbal communication skills; ability to handle confidential information professionally
Flexible, proactive, and able to manage multiple priorities in a fast-paced environment
Ability to lift up to 40 lbs and perform light housekeeping/office support tasks
Preferred
Previous experience in a law firm is preferred but not required
Benefits
Health, Dental, Vision Insurance
STD, LTD, Life Insurance
401(k)
10 Paid Holidays
3 weeks PTO annually
Company
LighthouseAI
LighthouseAI provides software solutions to pharmaceutical manufacturers.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$5.6MKey Investors
BluePointe Ventures,Healthy Ventures
2023-10-24Seed· $4.6M
2022-08-08Seed· $1M
Leadership Team
Sumeet Singh
Founder & CEO
Rick Braddy
CTO
Recent News
2025-02-10
2024-10-29
Company data provided by crunchbase