Jobility Talent Solutions · 13 hours ago
ION Support Specialist
New York, United States
Contract
Hybrid
Senior Level, Lead/Staff
8+ years expJobility Talent Solutions is seeking an ION Support Specialist to deliver solutions for the Rates and Credit business. The role involves supporting both cash and derivatives execution flows globally, integrating and developing electronic trading and pricing platforms, and managing trading system enhancement projects.
Staffing & Recruiting
Hiring Manager
NISHANT SAURABH
Responsibilities
Delivering solutions to the Rates and Credit business, supporting both cash and derivatives execution flow globally connecting to 30+ exchanges which provide real time trades and market data
Integrating, developing, and supporting the firm’s electronic trading and pricing platforms, CRM system, and straight through trade processing infrastructure
Working on a new generation trade processing and reporting solutions to support all Fixed Income products
Delivering solutions to the Rates and Credit businesses supporting both cash and derivatives execution flows globally
Handling activities like trade and position management, risk management, fees and commissions, market processing and reporting
Connecting to 30+ exchanges globally to provide real time trades and market data
Familiarity with ION api, component installation and configuration
Managing the D2D/ D2C gateways, Market connectivity and resolving client/trader queries
Working experience in ION API Java development and interface with ION Sysadmin and MMI
Developing multi-threaded, low latency applications in the Fixed Income space, particularly in rates and credit domain
Designing and developing enterprise grade software
Engaging with the trading and sales desks to provide support for all aspects of pre and post trade execution
Acting as the support contact for internal and external clients
Reviewing issues with the client to establish the true source of the problem
Interface with senior support and development personnel to recommend solutions and initiate corrective actions
Exercising sound judgment while problem solving client issues and implement resolutions in a timely manner
Troubleshooting application and data related errors
Managing trading system enhancement projects across internal stakeholders and vendor platforms
Acting as a liaison for the trading desk with other internal teams and external vendor platforms
Maintaining functional documentation of trading systems and vendor platforms for handling production support issues
Functional requirements gathering and acting as a business analyst in conjunction with Asset Class representatives and associated IT/Operations teams
Assisting with coordination and execution of implementations of the system across global sites
Working closely with the associated Development Manager to schedule deliveries, set timelines and coordinate deliverables
Assisting with training and configuration of new users on the system
Managing, and in various cases, executing testing phases for deliverables
Qualification
Required
Extensive experience working in ION technology such as MMI/Sysadmin and front Office trading systems and processes, Pricing and Risk Management, Operations and TRACE reporting
ION technologies, familiarity with ION api, component installation and configuration
Extensive experience in managing the D2D/ D2C gateways, Market connectivity and resolving client/trader queries
Working experience in ION API Java development and interface with ION Sysadmin and MMI
Experience developing multi-threaded, low latency applications in the Fixed Income space, particularly in rates and credit domain is a big plus
Experience designing and developing enterprise grade software
Good knowledge of test driven development and experience using agile development practices
Knowledge and appreciation of automated unit testing
Engage with the trading and sales desks to provide support for all aspects of pre and post trade execution
8+ years of application development experience in developing distributed mission-critical Trading or Transactional Analytics systems based on core Java and Java EE
Working knowledge of databases and hands on experience in UNIX/Linux environment
Act as the support contact for internal and external clients
Review issues with the client to establish the true source of the problem (i.e., a software issue or configuration/ set-up error)
Interface with senior support and development personnel to recommend solutions and initiate corrective actions
Exercise sound judgment while problem solving client issues and implement resolutions in a timely manner
Troubleshoot application and data related errors
Manage trading system enhancement projects across internal stakeholders (such as Compliance, Operations, and Technology teams) and vendor platforms
Act as a liaison for the trading desk with other internal teams (including Operations, Compliance, Client Onboarding, and Legal) and external vendor platforms
Maintain functional documentation of trading systems and vendor platforms for handling production support issues, facilitating on-boarding, and implementing enhancement projects
Functional requirements gathering and act as a business analyst in conjunction with Asset Class representatives and associated IT/Operations teams
Assist with coordination and execution of implementations of the system across global sites
Work closely with the associated Development Manager to schedule deliveries, set timelines and coordinate deliverables
Assist with training and configuration of new users on the system
Manage, and in various cases, execute testing phases for deliverables including associated support and coordination across various stakeholder groups
Develop an expert-level understanding of major global and local systems
Company
Jobility Talent Solutions
Jobility Talent Solutions is a Software Development and Consulting Services company that has been providing services since 1998.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ravinder Sonia Cheema
Co-Founder
Recent News
2025-09-01
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2025-08-26
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