Coast Guard Exchange (USCGCSC) · 16 hours ago
Senior Retail IT Specialist FT– 6644
Coast Guard Exchange (USCGCSC) is seeking a Senior Retail IT Specialist to manage and optimize their IT network infrastructure for retail operations. The role involves overseeing the integration of network systems, troubleshooting network issues, and ensuring compliance with industry standards while collaborating with various teams to support retail operations.
Retail
Responsibilities
The Sr. Retail Information Technology Specialist is pivotal in managing and optimizing a multifaceted IT network infrastructure tailored for retail operations across the organization
This role oversees the seamless integration of network systems in retail environments, including Point of Sale (POS) systems, premise cabling, and infrastructure renovations
The specialist is responsible for evaluating, planning, designing, installing, administering, and supporting a robust WAN/LAN architecture optimized for retail needs
Responsibilities extend to troubleshooting complex network issues, ensuring secure and reliable connectivity, and enhancing network performance to support organizational objectives
Additionally, this role focuses on retail-specific IT systems, ensuring compliance with Payment Card Industry (PCI) standards, optimizing checkout processes, and managing network connectivity for POS and inventory systems
The Sr. Retail IT Specialist designs and manages the structural integrity of retail network systems, integrating advanced technologies with existing WAN and LAN configurations
This includes the strategic deployment of routers, firewalls, switches, and wireless devices, crafting a resilient, scalable, and secure network infrastructure optimized for the unique demands of retail environments
Operating with considerable independence, the Sr. Retail IT Specialist spearheads major network projects, including store infrastructure upgrades and network enhancements, providing expert guidance across the organization
Collaboration with IT and retail teams is essential to ensure alignment between technical and business strategies in support of retail operations
Exhibiting exceptional written and verbal communication skills, the Sr. Retail IT Specialist is capable of articulating complex technical concepts to various audiences, including executive management and technical teams, ensuring clarity and actionable understanding of IT initiatives that impact retail environments
Includes participation in off-hour changes, on-call duties, and other tasks necessary to support and maintain the organization’s retail IT infrastructure
Other duties as assigned
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology or a closely related field; or a high school diploma/GED or six years of appropriate related experience
Extensive expertise in architecting, configuring, implementing, administering, and troubleshooting distributed Windows servers and desktop operating systems (Win11), along with network routers, switches, and wireless access points/controllers in a multi-location environment
Expertise in networking protocols essential for Windows Server administration and support, including AD, TCP/IP, WINS, DNS, DHCP
Demonstrated experience in implementing, migrating, managing, and operating systems/applications in an enterprise cloud environment
Willingness to frequently travel to meet project requirements and facilitate network deployments across sites
Must be able to lift 30 lbs
Preferred
Active BICSI Installer certification
Active Microsoft MCSE and/or CCNA, CCNP certification or equivalent
Project management experience and familiarity with various SDLC disciplines
Benefits
Paid Annual and Sick Leave
Holiday Pay
Medical/Dental/Vision Insurance
Flexible/Dependent Spending Account
Pension Plan
401k Savings Plan
Life Insurance
Short Term/Long Term Disability
Tuition Assistance
Paid Parental Leave
Company
Coast Guard Exchange (USCGCSC)
The Coast Guard Community Services Command (CSC) was commissioned on March 26th, 2009 with its headquarters located in Chesapeake, Virginia.