MagnaCare · 8 hours ago
Director, Training and Learning Development
Chapel Hill, NC
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expMagnaCare is a healthcare enablement company focused on improving how healthcare is accessed and delivered. The Director of Training & Learning Development is responsible for overseeing the planning, design, implementation, and continuous improvement of training programs, while also evaluating trainer performance and developing learning strategies to enhance organizational performance.
Health Care
Responsibilities
Leads the training and learning development teams ensuring alignment with business goals
Design and deliver comprehensive training programs for multiple ops teams, team leaders, supervisors, and managers
Forecasts training needs to C-suite and VP leadership and anticipates training in advance of onboarding new business
Create training content on new products, features, service offerings, and internal systems
Plans and executes learning and development strategies for leaders and employees within the organization
Maintain up-to-date documentation and resources to instruct staff on operational procedures, policies, and tools
Ensure training resources and delivery methods are continually updated to meet organizational needs
Assess employee needs for training and development of staff
Assess training effectiveness by reviewing and analyzing staff performance metrics to identify areas for improvement
Define future learning requirements by identifying gaps in knowledge and performance
Uses reporting and analytical tools to strategize innovative learning methodologies, focusing on learner retention, minimizing knowledge gaps, and identifying training needs per department, team and individual
Create and maintain training budgets
Oversee learning curriculum, activities, and resources
Creatively designs, introduces, and enforces new training and learning development programs
Builds and maintains relationships with internal and external partners to launch transformative learning programs
Monitor the execution of both short-term and long-term functional strategies to ensure the success of training initiatives
Qualification
Required
Bachelor's degree in training, learning development, human resource management, or related field
5-10 years of experience in Learning and Development or a related field, with a strong track record in designing and implementing training programs
Health Plan experience required
Proficiency in leveraging tools to support enhanced learning and Learning Management Systems
Proven experience managing a team and collaborating with various functional teams
Understanding of traditional and modern training methods including workshops, instructor-led training, e-learning, and simulations
Knowledge of Key Performance Indicators (KPIs) relevant to training and learning development functions
Understanding of training in both live and virtual training environments
Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
Strong analytical and problem-solving skills to assess training effectiveness and identify areas for improvement
Experience working with training vendors and managing external training partnerships
In-depth knowledge of instructional design principles and modern learning techniques
Ability to adapt to the evolving needs of the organization and innovate in training delivery
Experience with Learning Management Systems (LMS) and other training technologies
Preferred
Master's degree preferred in any of the fields or related fields listed above
Company
MagnaCare
MagnaCare, a division of Brighton Health Plan Solutions, has been a leading and trusted Third Party Administrator for over 30 years.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2014-01-20Acquired
Recent News
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