Tricentis · 11 hours ago
Senior Customer Growth Solution Architect
Austin, TX
Full-time
Hybrid
Mid, Senior Level
3+ years expTricentis is a company focused on software quality intelligence, seeking a Senior Customer Growth Solution Architect to engage with enterprise customers and drive product adoption. The role involves delivering consultative solutions, leading technical integrations, and ensuring successful onboarding and ongoing support for customers.
Artificial Intelligence (AI)Business Process Automation (BPA)DevOpsEnterprise SoftwareInformation TechnologySoftware
No H1B
Responsibilities
Work with sales and channel teams to support pre-sales efforts, articulate the value proposition of Tricentis Sealights, and accelerate deal closure through technical validation
Develop and deliver tailored product demonstrations focusing on Quality Intelligence and Test Optimization, addressing customer pain points and business needs
Lead discovery calls to assess customer topology, identify challenges, and architect the most suitable Tricentis SeaLights solution based on their environment and objectives
Act as a technical advisor in deploying and integrating Tricentis SeaLights with enterprise DevOps ecosystems, guiding customers through best practices, troubleshooting, and performance optimization
Work closely with customers during the onboarding phase to implement or oversee the implementation of the recommended solution, ensuring a smooth integration into their DevOps ecosystem
Provide ongoing guidance, respond to customer inquiries, troubleshoot reported issues, and gather feedback to drive continuous improvement
Design customer-specific strategies that drive successful adoption, demonstrating measurable business impact and expanding Tricentis SeaLights usage across teams and departments
Partner with enterprise customers to define and implement test optimization strategies, ensuring alignment with business goals and software development processes
Engineer creative solutions for technical and process-related challenges, working within enterprise constraints to drive successful outcomes
Contribute to the development and refinement of best practices, frameworks, and methodologies for scalable and repeatable customer success
Act as a coach and mentor for individual contributors within Professional Services and Customer Success, fostering knowledge-sharing and skills development
Work with Product, Engineering, and Customer Success teams to provide customer feedback, influence roadmap decisions, and enhance overall user experience
Represent Tricentis as a trusted advisor in industry discussions, webinars, and customer workshops, positioning the company as a leader in software quality intelligence
Qualification
Required
3-5 years of experience in Professional Services, Solutions Architecture, or Technical Consulting, preferably within enterprise software
Deep understanding of DevOps, CI/CD, test automation, and software quality practices
Familiarity with containerization & cloud platforms (Docker, Kubernetes, AWS, GCP, Azure)
Hands-on experience with one or more programming languages: Java, JavaScript, Python, .Net, or GOLang
Familiarity with modern DevOps tools (Jenkins, GitHub Actions, Azure DevOps, GitLab CI/CD, etc.)
Ability to design, present and execute complex implementation strategies for enterprise customers
Strong presentation and storytelling skills with experience delivering executive briefings and technical demos
Experience working in SaaS environments and engaging with enterprise customers at scale
Benefits
401(k) / pension plan, full benefits package available.
Hybrid work environment.
Personal and professional development.
Company
Tricentis
Tricentis is an automated software testing and quality engineering that accelerates software delivery and digital transformation.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
GTCRInsight PartnersViewPoint Capital Partners
2024-11-26Private Equity· $1.33B
2017-01-23Series B· $165M
2014-12-31Debt Financing
Leadership Team
Damien Johnson
Field CTO
Dave Hafner
Chief Financial Officer
Recent News
Business Wire
2025-12-16
2025-12-11
Company data provided by crunchbase