MBTA · 5 hours ago
Community Engagement Intern (Undergraduate Students)
Boston, MA
Internship
Onsite
InternMBTA is dedicated to providing safe, reliable, and accessible transportation. They are seeking a motivated Community Engagement Intern to join their Community and Capital Affairs team, offering hands-on experience in community outreach and stakeholder engagement.
AutomotiveLogisticsPublic TransportationTransportationTravel
No H1B
Responsibilities
Assist in planning, coordinating, and executing community events, workshops, and outreach programs
Support the development and distribution of community communications, including newsletters, social media content, and promotional materials
Conduct research on community needs, trends, and best practices in engagement strategies
Build and maintain relationships with community partners, local organizations, and stakeholders
Collect and organize feedback from community members through notetaking at community meetings and public meetings
Maintain accurate records of engagement activities, attendance, and outcomes
Represent the MBTA at community meetings, fairs, and networking events as needed
Provide administrative support to the Community Engagement team
Assist in assembling stakeholder lists and outreach plans for distribution of timely and often sensitive information
Compile weekly activity reports and track projects across the department
Contribute to the department’s strategic planning where relevant
Participate in team / staff meetings, organization events, fieldwork, project teams, or other duties as needed
Additional responsibilities may include focusing on one or more departments or locations. See applicable addendum or hiring manager for department or location specific functions
Perform all other duties and projects that may be assigned
Qualification
Required
Enrolled, for entire duration of employment, in the bachelor's / undergraduate degree program of an accredited college / university
Interest in public service, transit, or transportation and how it is impacted by public policy
Experience or interest in working with community partners, advocates, elected officials and staff at the local, state, or federal level
Highly organized, motivated, and have above average attention-to-detail
Above average proficiency in the Microsoft Office suite of products
Above average proficiency in social media platforms
Above average written and verbal communication skills
Excellent organizational skills and attention to detail
Ability to work independently and collaboratively in a diverse team environment
Passion for community service and civic engagement
Cultural sensitivity and ability to engage with diverse populations
Flexibility attending occasional evening or weekend events on behalf of the MBTA
Above average ability to communicate effectively in English, both in written and oral forms
Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role
Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply)
Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op
Preferred
Experience working with municipal staff, advocates, and / or community-based organizations related to transportation planning, equity, environmental justice, or inclusive planning processes
Ability to communicate in languages beyond English, particular Spanish, Haitian Kreyol, Chinese, etc
Benefits
Accrued paid sick leave
Monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost
Company
MBTA
The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area.
Founded in 1964
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Barbara Bates
Deputy CFO Capital
Mary Ann O'Hara, CPA
Chief Financial Officer
Recent News
Boston Herald
2026-01-03
2025-12-30
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