Millennium Corporation · 12 hours ago
Computer Support Specialist
Albuquerque, NM
Full-time
Onsite
Mid, Senior Level
6+ years expMillennium Corporation is hiring a Computer Support Specialist II to provide IT technical support to end users. The role involves ensuring proper configuration, installation, and maintenance of various devices, as well as managing the asset lifecycle and providing technical guidance to team members.
ConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Deliver IT technical support to end users to ensure proper configuration, installation, and maintenance of data input/output devices to include laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices
Provide timely restorative and proper maintenance of laptops/tablets/workstations and peripheral devices
Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition company policies
Assume the responsibility for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets
Provide support for company approved training for new technology deployment at CONUS and OCONUS locations
Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate for assistance
Provide desk side technical support services that require technical support or root cause determination that exceeds Tier 1/2 support capabilities
Provide day-to-day technical guidance and desk side support technical assistance to team members
Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable
Qualification
Required
Candidate must have an active Secret Clearance
Associates degree and 6 years of experience OR 8 years of experience in lieu of a degree
Must be A+ 8570 Certified
Preferred
Experience with Remedy or ServiceNow ticketing system strongly preferred
Company
Millennium Corporation
Millennium Corporation is a cybersecurity company on the cutting edge.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ben Clark
Chief Technology Officer
Ryan Hill, CPA
Chief Financial Officer
Recent News
2025-07-04
2025-07-01
Business Insider
2025-03-22
Company data provided by crunchbase