The Davis Companies · 14 hours ago
Field Service Engineer
Austin, TX
Full-time
Onsite
Entry, Mid Level
$100K/yr - $120K/yr
2+ years expThe Davis Companies is seeking a Field Service Engineer II to support complex robotic and automated systems in the field. This role focuses on installation, troubleshooting, maintenance, and customer support for electromechanical and robotic platforms used in high-throughput environments.
Property ManagementReal Estate
Hiring Manager
Rich Gardner PHR
Responsibilities
Troubleshoot, repair, and maintain a wide range of robotic and automated systems
Deploy, calibrate, and validate equipment at customer sites
Respond quickly to support requests and perform onsite issue triage
Document service activities, case details, and resolutions accurately
Partner with software/automation specialists on system upgrades and deployments
Train customers on standard usage and basic software operation
Build strong customer relationships and promote long‑term engagement
Contribute knowledge‑base articles and service documentation
Mentor junior service engineers and support continuous service improvement
Coordinate with third‑party OEMs for escalated hardware or instrumentation issues
Manage and track field service parts and inventory
Qualification
Required
Bachelor's degree in electromechanical engineering, life sciences, or related fields
OR equivalent certification + relevant experience
2+ years in field service or customer‑facing technical support
Ability to travel extensively (60–80% for this level)
Valid driver's license
Preferred
Experience with liquid handling systems
Automation hardware expertise
Medical device experience involving moving mechanical components
Formal engineering training preferred (Bachelor's ideal; Associate's considered)
Customer‑facing experience highly valued, but strong communication skills may substitute
Preference for automation, robotics, lab instrumentation, or industrial systems
Experience with TCP/IP, RS232, control software/firmware, or HVAC/cooling a plus
Company
The Davis Companies
The DAVIS Companies is a preferred source for Staffing Solutions and Talent Advisory Services, specializing in contract, contract-to-hire and direct hire staffing for Engineering, Skilled Manufacturing, IT and Software personnel.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Agostinelli
President
Recent News
2026-01-23
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