Software Guidance & Assistance, Inc. (SGA, Inc.) · 1 day ago
Sr. Program Manager
San Jose, CA
Full-time
Onsite
Senior Level, Lead/Staff
$45/hr - $50/hr
8+ years expSoftware Guidance & Assistance, Inc. (SGA) is searching for a Sr. Program Manager for a contract assignment with one of their premier SaaS clients. The role focuses on blending organizational change management with employee engagement and internal communications to ensure teams are informed, connected, and motivated during transitions.
Information TechnologyStaffing Agency
Responsibilities
Lead change strategy and execution for priority initiatives, including readiness, adoption, reinforcement, and measurement
Build and scale a simple, repeatable change framework leaders can use consistently
Strengthen executive sponsorship: align leaders on narrative, behaviors, and communication cadence
Create practical enablement (toolkits, talking points, FAQs, manager guides) that makes change easier to lead locally
Identify risks and resistance early; design mitigations, feedback loops, and reinforcement plans
Develop clear, compelling messaging that connects strategy to day-to-day work
Own communication planning for program rollouts
Draft and orchestrate executive communications (updates, all-hands content, and more)
Translate complexity into 'what this means for me' guidance for employees and people managers
Design and run engagement rhythms that improve morale and connection (recognition moments, celebrations, community rituals)
Create lightweight programs that help the team feel recognized (e.g., team shout-outs, wins of the week, milestones/birthdays, team traditions)
Launch and sustain grassroots community initiatives (e.g., interest groups like a Thursday run club) that build belonging
Partner with managers to strengthen team health, psychological safety, and connection during periods of change
Maintain an ongoing pulse of the org: gather sentiment via surveys, listening sessions, office hours, and other feedback channels
Analyze engagement and adoption signals: translate insights into recommendations and action plans
Share concise, actionable readouts to leaders and stakeholders to inform decisions and improve follow-through
Leaders consistently and visibly sponsor change, and teams trust the message
The team understands what's changing, why it matters, and what's expected of them
High adoption and follow-through on key initiatives, with reduced confusion and change fatigue
Engagement improves: people feel recognized, energized, connected, and informed
A consistent change approach is adopted across teams, with reusable assets and strong manager enablement
Qualification
Required
8-12+ years in change management, internal communications, employee engagement, or related roles (or equivalent experience)
Proven track record leading complex change programs with measurable adoption outcomes
Strong executive communications skills (clear writer, strong narrative builder)
Experience designing engagement rituals/programs that strengthen morale and connection
Comfort operating in ambiguity, influencing without authority, and managing multiple workstreams
"Roll-up-your-sleeves " operator who can build assets and run programs end-to-end
Preferred
Program Management certification
Prosci/ACMP or similar change management training/certification
Experience in fast-paced, start-up like, matrixed environments with frequent org evolution
Experience with engagement measurement tools (pulse surveys, adoption metrics, comms analytics)
Company
Software Guidance & Assistance, Inc. (SGA, Inc.)
For more than 40 years, SGA has delivered technology and resource solutions that Fortune 500 organizations, mid-size companies, state and local governments, and higher education institutions rely on to achieve their goals/missions.
201-500 employees
H1B Sponsorship
Software Guidance & Assistance, Inc. (SGA, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (19)
2022 (25)
2021 (41)
2020 (44)
Funding
Current Stage
Growth StageLeadership Team
Peter Taylor
CEO
Andrew Gallagher - CCWP
Senior Vice President - Strategic Partnerships
Company data provided by crunchbase