Active DataComm Inc · 14 hours ago
Information Technology Support Specialist
Tupelo, MS
Full-time
Onsite
New Grad, Entry LevelActive DataComm Inc is a premier provider of Information Technology services and support. They are seeking an Information Technology Support Specialist responsible for providing technical support, troubleshooting hardware and software issues, and managing help desk support requests.
ComputerInformation TechnologySoftware
Responsibilities
Providing technical support
Troubleshooting hardware and software issues
Setting up and maintaining desktop computers
Managing help desk support requests
Qualification
Required
Proficiency in Technical Support and Troubleshooting to diagnose and resolve hardware and software issues
Experience with Desktop Computers and Information Technology systems, including setup, maintenance, and upgrades
Ability to manage and resolve Help Desk Support tickets effectively and efficiently
Excellent problem-solving skills and attention to detail
Strong communication and customer service skills to interact with end-users
Preferred
Certifications like CompTIA A+, Network+, Google IT Support, or equivalent is a plus
Bachelor's degree in Information Technology, Computer Science, or a related field preferred
Company
Active DataComm Inc
Computer Sales, Service, & Support. Technology Value Added Reseller
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase