Wake County · 19 hours ago
WIC Client Coordinator
Raleigh, NC
Full-time
Onsite
Entry Level
$24.72/hr - $27.04/hr
2+ years expWake County is dedicated to improving community health through its Women, Infants, and Children (WIC) program. The WIC Client Coordinator will perform administrative tasks, provide outreach and referral services, and ensure efficient operations for the program.
GovernmentHealth CareLaw EnforcementOffice Administration
Responsibilities
Responsible for income screening and benefit issuance for a supplemental nutrition program for women, infants and children at the Sunnybrook location for Human Services and regional sites including any new sites
Registering clients for services, interviewing clients on a one-to-one basis; accessing computer-based records; making eligibility and issuance determination based on federal and state rules and regulations; entering information and data within clients' records
Answering incoming calls and inquiries regarding the program; assisting the public with program explanation, scheduling all WIC appointments, and making referrals to other agencies and services
Assisting with special projects and duties as requested, performing research, gathering materials and collecting and entering data
Qualification
Required
High school diploma or GED
Two years of experience in clerical or administrative support work
Equivalent education and experience are accepted
Ability to work with the public including excellent customer service skills
Excellent interpersonal skills and the ability to manage conflict
Experience working with computer software
Excellent time management skills
Strong problem-solving skills
Easily adapts to changing situations
Resilient
Values Diversity
Preferred
Experience working with the WIC Program
Experience working with the public
Experience determining eligibility based on income, preferably in a medical or healthcare setting
Experience with computer data entry
Experience applying federal policies and regulations
Proficient in Spanish is preferred
Benefits
Free access to the Employee Health Center
A wide range of training and development opportunities
A stable career in public service with a balance of work and family life
Flexible work schedules
A competitive salary and benefits package
Company
Wake County
Wake County is a government administration that provides tax collection, library, permitting, law enforcement, health and human services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Crawford, IPMA-SCP, CCWS
Chief Human Resources Officer
Dara Demi
Chief Communications Officer
Recent News
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