TruStone Financial Credit Union · 15 hours ago
Lead Teller
Kenosha, WI, US
Full-time
Onsite
Entry, Mid Level
$18/hr - $21.50/hr
2+ years expTruStone Financial is a full-service, member-owned credit union that provides competitive financial tools to empower members’ financial well-being. The Lead Teller will welcome members, provide excellent service, and train branch staff while ensuring compliance with regulations and achieving branch goals.
BankingFinancial ServicesNon Profit
Responsibilities
Welcome members into the branch and provide friendly, helpful service that promotes financial well-being and consistently sets a positive example
Initiate and open new memberships and accounts while providing appropriate information on regulations and policies
Promote, sell and refer TruStone products and services while expertly processing a variety of routine financial inquiries, transactions and service requests, and train these activities to branch staff
Responsible for meeting established Credit Union and Branch goals through active participation in sales programs
Ensure Tellers are performing their jobs in conformance with TruStone process and procedure
Qualification
Required
Availability to work 40 hours per week Monday through Friday between the hours of 8:15am – 5:45pm and rotating Saturdays 8:45am – 1:15pm at our Kenosha Green Bay Road Branch; non-exempt
High school diploma or equivalent
Two years of cash handling experience or experience serving customers
Strong interpersonal skills, a positive attitude, and a desire to help people
Effective verbal and written communication and training skills
Excellent problem-solving skills
Good decision-making skills and judgement
Ability to perform calculations and possess proficiency in basic math skills
Ability to organize and prioritize work and maintain accurate records
A professional and friendly appearance and demeanor
Compliance with Bank Secrecy Act and all its provisions
Ability to pass all pre-employment drug test and various background checks
Regular and reliable attendance at the workplace
Preferred
Knowledge of banking and/or credit union regulations preferred
Experience training others, preferred
Benefits
Competitive pay and incentive programs for all positions.
Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.
Affordable dental and vision insurance coverage.
Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees – and, the longer your tenure, the more PTO you’ll have to enjoy.
10+ paid holidays each year.
Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
401(k) with 50% employer match on the first 6% you contribute – plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
Employer-paid Short Term and Long Term Disability benefits.
Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
Special employee discounts when you join TruStone Financial as a credit union member.
Employee activities, events, discounts, and many other great benefits and perks!
Company
TruStone Financial Credit Union
TruStone Financial is a credit union driven to create exceptional financial experiences.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$25M2024-01-02Debt Financing· $25M
Leadership Team
Dale Turner
President and CEO
Recent News
Seattle TechFlash
2025-08-21
2025-03-28
EIN Presswire
2025-03-27
Company data provided by crunchbase