NEOGOV · 15 hours ago
License Eligible Clinician, Night Shift
7464 Tidewater Drive, VA
Full-time
Onsite
Entry, Mid Level
$60K/yr - $100K/yr
2+ years expNEOGOV is seeking a License Eligible Crisis Counselor to join the Norfolk Community Services Board, which focuses on mental health support and crisis intervention. The role involves assessing individuals in crisis and providing or linking them to mental health services, ensuring care is delivered in the least restrictive environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Works collaboratively with others while displaying good judgement and problem-solving skills. Cultivates, fosters, and maintains positive working relationships among crew members and with those contacted in the performance of duties, including co-workers, supervisory staff, community partners, and emergency public services personnel
May include driving a city vehicle to respond in the community. Maintains awareness of Norfolk geography. Utilizes maps and traffic navigation platforms to report to call locations in a timely manner
Operates radio and other communication equipment and electronic mobile devices
Interact with individuals in a respectful and dignified manner using a culturally competent and trauma-informed approach. Establish trust and seek answers to questions to better understand the situation
Evaluates crisis telephone calls and determines the type of response needed, including crisis intervention, phone counseling, information, follow-up, pre-admission screening, and/or referrals
Provides phone counseling in the office and face-to-face crisis counseling in the office and in the community (e.g. hospital, emergency rooms, agency offices, residences)
Documents all observations and actions using program-specific forms and standards complete reports and records; performs data entry as needed; maintains confidentiality of information
Completes pre-admission screening evaluations and facilitates obtaining Temporary Detention Orders (TTDO's) in accordance with mental health service policies
Prepares clear and concise written reports. Maintains client records and statistical data
Provides expert testimony to the Norfolk Courts for assigned commitment cases regarding the client's history, behavior and least restrictive treatment alternative
Initiates, completes, and maintains program records and documentation in accordance with policies and procedures
Provides consultation and clinical supervision to clinical staff as assigned both informally through role modeling and formally through structured supervision
Prepares and maintains documentation in compliance with agency, state, and federal guidelines and regulations; complies with privacy and reporting requirements
Complies with applicable local, state, and federal regulations for provision of information and reporting abuse and policy violations
Identifies staff training needs and recommends strategies to meet those needs
Performs as shift lead, reviews and supervises preadmission screening assessments; audits records and provides evaluation of prescreening assessments
Performs related work assigned
Qualification
Required
Master's or Doctoral Degree with an associated professional license or educational attainment that would be required to achieve the following in the future: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Psychologist (LCP), Psychiatric Nurse Practitioner (PMHNP) or Psychiatric Clinical Nurse Specialist (PMHCNS), Doctor of Medicine (MD)/Doctor of Osteopathic Medicine (DO), or Bachelor of Science in Nursing - Registered Nurse (BSN) with five years' experience
Two years supervised experience in directly providing mental health services
Valid Driver's License may be required depending on assignment
Preferred
Residency/Supervisee/Trainee status for licensure for LMHP
Obtain pre-screener certification with the first 6 months of employment
Certified or certifiable in Basic Life Support and first aid training
Benefits
Paid holidays
Vacation and sick leave
Employer paid pension plan
Basic life insurance
Voluntary participation in medical and dental
Section 457 deferred compensation
Long-term disability
Optional life insurance for self, spouse and children
Medical and dependent care reimbursement plans
Access to membership in credit union
Employer provided parking
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-11-14
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2025-10-31
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