OVME Aesthetics · 5 hours ago
Studio Coordinator- Part-time
Cherry Creek, CO
Part-time
Onsite
New Grad, Entry LevelOVME Aesthetics is seeking a Studio Coordinator to join their studio team. This role is crucial for delivering exceptional client service and ensuring a positive experience for clients by managing appointments and providing outstanding customer service.
FashionHealth Care
Responsibilities
Responsible for creating an unrivaled customer experience for all clients
Welcome and greet clients in a warm and friendly manner, ensuring a positive and professional first impression
Provide outstanding customer service by addressing client inquiries, scheduling appointments, and addressing any concerns or issues promptly and efficiently
Manage and coordinate the appointment booking system, ensuring accurate scheduling, and optimizing the use of Studio resources
Collect client information, update medical history forms, and ensure accuracy and confidentiality of client records
Assist clients with completing necessary forms and consent documents, explaining the purpose, and ensuring their understanding
Answer phone calls, respond to emails, and handle general inquiries regarding services, pricing, and operational policies
Maintain a clean and organized front desk area, including the reception area, waiting room, and product display areas
Process client payments, verify insurance information if applicable, and provide receipts or invoices as required
Coordinate with the clinical and administrative staff to ensure smooth workflow and efficient client care
Collaborate with the management team to implement and maintain office policies and procedures for efficient front desk operations
Manage inventory of office and administrative supplies, placing orders as needed to ensure adequate stock levels
Stay knowledgeable about services, treatments, and promotions to provide accurate and up-to-date information to clients
Handle confidential and sensitive client information with discretion and maintain strict adherence to privacy regulations
Assist with marketing efforts, such as distributing promotional materials and gathering client testimonials
Perform additional administrative tasks as assigned by the management team
Qualification
Required
Exceptional written and verbal communication skills
Ability to thrive in a fast-paced, customer-service-oriented collaborative team environment
Ability to function independently with minimal supervision
Ability to work well independently, in a team environment, and with remote employees
Team player mentality
Strong sense of ownership and urgency
Extremely detail oriented
Self-starter and passion for learning
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work 2 Saturdays a month
Preferred
Bachelor's degree or comparable industry experience preferred
Social media management experience
Medical CRM/Zenoti experience is a plus
Benefits
Employee Assistance Program (EAP) Resources
Employee Service Allowance
50% Employee Retail Discount
Friends and Family Discount
Team Member Referral Bonus
Company
OVME Aesthetics
OVME, pronounced “of me,” is a medical aesthetic enterprise that connects aspiring women and men with skilled healthcare providers in select cities nationwide.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S. Mark McKenna MD MBA
Chairman | Founder | CEO
Deirdre Kiely
President / Chief Financial Officer
Recent News
2024-02-22
Company data provided by crunchbase