Marksman Security · 1 day ago
Support Specialist
Atlanta, GA
Full-time
Onsite
Entry Level
$45K/yr - $55K/yr
1+ years expMarksman Security is a nationally recognized Top Workplace in 2024 and 2025 by USA Today, dedicated to providing personalized security solutions. They are seeking a technically skilled IT Support Technician to assist users with IT-related questions, troubleshoot issues, and ensure optimal system performance.
Information TechnologySecurity
Responsibilities
Providing support to users and being the first point of contact for problem resolution
Troubleshooting hardware, software, and network issues
Installing and configuring hardware and software components
Repairing or replacing damaged computer hardware
Establishing good relationships with all clients and colleagues
Managing technical documentation
Keeping accurate and detailed descriptions of services performed while on a service call
Assisting with installation of Ethernet and Coaxial cabling as well as various network or security systems
Qualification
Required
1+ years' experience in IT support and systems maintenance
Excellent written and verbal communication skills
Good interpersonal skills
Attention to detail
Good problem-solving skills
Ability to lift up to 50lbs
Ability to work comfortably on a ladder
Ability to work in the office M-F
Flexibility to work weekends as needed and respond to emergencies outside of normal working hours
Preferred
Google Workspace for Business
Microsoft Windows Desktop Environment
Microsoft Windows Server Environment
Microsoft Office 365 Cloud Environment
Office 365 Admin Portal/Azure Active Directory/Entra Portal
Exchange Server
VoIP Phone Systems and SIP Trunks
IP and Coaxial Security Camera Systems
Benefits
Discretionary year-end bonus
Paid vacation and personal days
Medical insurance
Dental insurance
Vision insurance
Life and AD&D insurance
Paid holidays
401(k) retirement plan (employee-funded)
Skills-enhancing training
Opportunities for career growth and promotion
Company
Marksman Security
Marksman Security was founded in 2003 with the core philosophy of providing excellence in service.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Radi
Founder and President
Recent News
2024-10-20
Company data provided by crunchbase