CMA · 17 hours ago
QA – SALESFORCE EXPERIENCE CLOUD SPECIALIST
Albany, New York Metropolitan Area
Full-time
Hybrid
Senior Level
6+ years expCMA is a company seeking a Salesforce Experience Cloud Specialist to lead end-to-end testing efforts for Salesforce implementations. The role involves designing test strategies, executing various testing types, and collaborating with stakeholders to ensure quality and compliance.
CRMInformation Technology
Responsibilities
Lead end-to-end testing efforts for Salesforce Experience Cloud and Service Cloud implementations
Design and execute comprehensive test strategies, test plans, and test cases
Perform functional, regression, integration, UAT, and performance testing
Leverage Salesforce Administrator skills to configure test environments and validate configurations
Hands on experience validating experience cloud in the following areas User management and security (profiles, permission sets, roles, sharing rules), Page layout and Lightning page configuration, Custom objects, fields, and relationships, Validation rules, formulas, and roll-up summaries, Workflow rules, process builder, and flows
Test custom page layouts, record types, Lightning pages, and custom applications
Validate complex validation rules, workflow rules, process builders, and flows
Create and manage test data across multiple sandbox environments
Collaborate with Dev to validate migration accuracy and volume tests
Execute security testing including profile, permission set, and sharing rule validation
Perform accessibility testing (WCAG compliance) for Experience Cloud sites
Document all migration artifacts and technical designs
Document defects with detailed reproduction steps and severity classification
Collaborate with developers to reproduce and resolve defects
Conduct exploration testing to identify edge cases and usability issues
Collaborate with business analysts, administrators, architects, and stakeholders to gather requirements and translate them into test cases
Lead UAT sessions and coordinate with business stakeholders
Provide testing metrics, status reports, and quality dashboards
Qualification
Required
6+ years of Salesforce QA/testing experience
3+ years of Salesforce Administrator experience
Multiple Experience Cloud (Community Cloud) and Service Cloud implementation testing projects
Hands-on experience testing SSO implementations (SAML, OAuth)
Strong experience with sandbox configuration, setup, and management
Proven expertise testing custom layouts, validation rules, and automation
Experience with both manual and automated testing approaches
Knowledge of testing integrations and API endpoints
Experience with test management tools (JIRA, TestRail, qTest, or similar)
Understanding of Agile/Scrum testing methodologies
Experience testing Lightning Web Components and Aura Components
Knowledge of accessibility standards (WCAG 2.1)
Excellent problem-solving, communication, and teamwork skills
Preferred
Salesforce Certified Administrator
Service Cloud Consultant
JavaScript frameworks (React/Vue is a bonus)
Agile/Scrum methodology experience
Company
CMA
At CMA, we believe in building something bigger than ourselves, every day.
201-500 employees
H1B Sponsorship
CMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (3)
2022 (2)
2021 (7)
2020 (5)
Funding
Current Stage
Growth StageLeadership Team
Kay Stafford
CEO
Company data provided by crunchbase