Ultimate Staffing · 1 day ago
Customer Service Representative (Call Center)
San Diego, CA
Full-time
Onsite
Entry, Mid Level
$19/hr - $21/hr
2+ years expUltimate Staffing is seeking a detail-oriented Customer Service Representative (Call Center) to support their customer service team. The role involves ensuring smooth order handling, assisting customers with account changes, and maintaining order reports.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Brianna Appenzeller
Responsibilities
Maintain and update daily order reports to keep workflow moving efficiently
Assist customers by updating address information and processing account changes, downgrades, and cancellations
Organize and file order documents for easy retrieval
Pull order copies and documents for Customer Service and Collections teams
Help prepare and process invoices
Support the order entry and order receipt teams during high-volume periods
Jump in on special projects and additional tasks as needed
Qualification
Required
2+ years of call center customer service experience
Strong attention to detail and accuracy
Comfortable multitasking and prioritizing in a fast-paced environment
Excellent communication skills
Proficient with Windows-based systems; strong Excel skills
High school diploma or equivalent
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase