XChange · 5 hours ago
Desktop Support Technician
Minot, ND
Full-time
Onsite
New Grad, Entry LevelXChange is seeking a Desktop Support Technician to assist with various technical support tasks. The role involves troubleshooting, installing, and maintaining equipment, as well as identifying and reporting environmental issues in communication rooms.
Non-profit Organization Management
Responsibilities
Troubleshooting and patching power cables
Identifying a switch port location
Pinging key Devices and performing DNS lookups
Troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor’s technician is at the site
Assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks)
Qualification
Required
troubleshooting and patching power cables
identifying a switch port location
pinging key Devices and performing DNS lookups
troubleshooting, installing, and where necessary removing equipment and/or components
performing visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor's technician is at the site
assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks)
Company
XChange
[Introduction of XChange] XChange is the largest community of Internet workers in Taiwan, committing to expand the global influence of Taiwan’s Internet professionals.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase