MetroStar · 15 hours ago
Technical Writer (6400)
Washington, DC
Full-time
Onsite
Mid Level
$142K/yr - $170K/yr
3+ years expMetroStar is a company focused on delivering mission-critical communications and network operations. They are seeking a Technical Writer to produce clear and accurate documentation for complex technical environments, ensuring documentation aligns with security and operational expectations.
Artificial Intelligence (AI)Cloud Data ServicesCyber SecurityInformation TechnologyMachine LearningManagement ConsultingMobileSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Partner directly with Network Engineers and technical SMEs to document systems and processes
Develop and maintain SOPs, runbooks, and operational guides
Capture architecture diagrams, workflows, and technical dependencies
Support transition-in documentation and knowledge transfer efforts
Ensure documentation aligns with security, operational, and customer expectations
Maintain version control and documentation repositories
Proactively identify documentation gaps that impact mission readiness
Qualification
Required
Active Top Secret security clearance with SCI eligibility required
3+ years of experience producing technical documentation in support of IT, cybersecurity, engineering, or systems integration programs
Demonstrated ability to develop clear, accurate, and well-structured technical documentation, including system documentation, runbooks, as-built documentation, operational guides, standard operating procedures, and technical manuals
Hands-on experience working directly with engineers, cybersecurity staff, system administrators, and program stakeholders to gather technical information and translate it into consumable documentation
Proven experience documenting complex technical systems, architectures, processes, or workflows in regulated or mission-critical environments
Hands-on experience authoring and maintaining controlled documentation on Government networks
Direct experience using Jira to track documentation tasks and coordinate with technical teams
Hands-on experience authoring and maintaining documentation in Confluence, including structured knowledge bases and controlled documentation spaces
Experience supporting documentation workflows within ServiceNow
Strong proficiency with Microsoft Word, PowerPoint, Excel, and document version control
Ability to contribute immediately with minimal ramp-up in a mission-critical operational environment
Preferred
Bachelor's degree in English, Technical Communication, Information Systems, Computer Science, Engineering, or a related field is preferred. Relevant experience may substitute for education requirements
Benefits
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holidays
Parental Leave and dependent care
Flexible work arrangements
Professional development opportunities
Employee assistance and wellness programs
Company
MetroStar
MetroStar is a leading provider of secure digital transformation and Artificial Intelligence (AI)-enabled solutions, specializing in delivering cutting-edge IT services to government agencies and defense organizations.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-12Acquired
Leadership Team
Robert Santos
President and Co-Founder
Recent News
Washington Technology
2025-11-14
2023-09-19
Company data provided by crunchbase