Recruiting from Scratch · 15 hours ago
Senior / Staff Software Engineer (Voice)
Redwood City, CA
Full-time
Hybrid
Senior Level
$220K/yr - $270K/yr
5+ years expRecruiting from Scratch is a specialized talent firm dedicated to helping companies build exceptional teams. They are seeking a Senior / Staff Software Engineer (Voice AI) to design, build, and deploy production-grade conversational AI systems across various channels, while collaborating with cross-functional partners to deliver high-impact user experiences.
Staffing Agency
Hiring Manager
Will Sanders
Responsibilities
Design, build, and deploy production-grade conversational AI systems across voice, SMS, and web chat
Develop and optimize NLP pipelines for intent classification, entity extraction, and conversation state management
Build and scale LLM-powered conversation flows, applying advanced prompt engineering techniques
Integrate speech-to-text and text-to-speech systems to support natural, real-time voice experiences
Establish monitoring, logging, and analytics to track conversation quality, latency, and system performance
Collaborate closely with product, design, and cross-functional partners to deliver intuitive, high-impact user experiences
Contribute to architectural decisions for systems handling thousands of concurrent real-world interactions
Qualification
Required
5+ years of professional experience in software engineering
Hands-on experience building and scaling production conversational AI, voice AI, or NLP systems
Experience deploying AI systems that handle high-volume, real-world user interactions
Strong background in backend or platform engineering, with comfort operating in fast-paced environments
Ability to take ownership of complex problems end-to-end and deliver high-quality solutions
Bachelor's degree in Computer Science or a related technical field (or equivalent practical experience)
Preferred
Experience with conversational AI frameworks or platforms (e.g., Dialogflow, Amazon Lex, Rasa, Botpress)
Experience working with speech technologies (STT/TTS) and voice-enabled applications
Familiarity with LLM APIs and AI tooling (e.g., OpenAI, Anthropic)
Background in high-growth SaaS, AI startups, or early-stage product companies
Exposure to domains such as real estate tech, workflow automation, or enterprise software
Experience with cloud infrastructure (AWS or similar)
Benefits
Equity: Competitive equity package
Employment type: Full-time
Work model: Hybrid (in-office Tuesday-Thursday)
Visa: Transfer sponsorship available
Opportunity to work on mission-critical AI systems with real-world impact at massive scale
Join a rapidly growing team with strong product momentum and long-term career growth opportunities
Company
Recruiting from Scratch
A recruiting agency working with technology companies to help them hire software engineers, data roles, product managers, and hardware.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Will Sanders
Founder / CEO
Tom Callahan
Managing Partner, Retained Executive Search
Recent News
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