Salesforce · 7 hours ago
Technical Architect Director
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. The Technical Architect Director for the Federal Civilian Sector will lead technical strategy and architecture for federal customers, ensuring architectural integrity and alignment with agency missions, while also driving high client satisfaction and engagement success.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Serve as the technical authority across a portfolio of federal customers, ensuring architectural integrity, platform scalability, and alignment with agency missions
Provide technical oversight for all federal engagements, ensuring solution architectures adhere to industry and government compliance standards (e.g., FedRAMP, FISMA, etc.)
Oversee and provide governance on large, multi-cloud Salesforce implementations, ensuring alignment with federal enterprise architecture frameworks
Lead technical deep dives, solutioning sessions, and executive briefings to drive successful outcomes for customers
Step in as a hands-on leader to support at-risk projects, ensuring swift issue resolution and alignment with project objectives
Partner closely with Services Sales leadership to shape compelling, customer-centric proposals and Statements of Work (SOWs) for large-scale Salesforce implementations
Lead technical solutioning across multiple Salesforce clouds, considering integration requirements, security, data migration, and third-party solutions
Establish and maintain strong executive relationships with federal customers and partners, aligning Salesforce solutions with their digital transformation goals
Serve as an advisor to Federal IT leadership, helping align their Salesforce implementation strategy with their broader IT modernization efforts
Support bid and proposal activities, ensuring technical feasibility and scoping align with customer expectations and Salesforce best practices
Drive high client satisfaction (CSAT) and engagement success, ensuring measurable business value realization for federal agencies
Ensure projects are correctly scoped, balancing team structure, skillset, and timeframe to meet customer goals
Continuously enhance delivery excellence, improving processes, governance models, and solutioning frameworks across engagements
Actively track and mitigate project risks and escalations, ensuring transparent and timely communication with internal and external stakeholders
Qualification
Required
5+ years of direct experience delivering and overseeing solutions development on the Salesforce Platform
10+ years' experience in consulting services, including team leadership, pre-sales solutioning, and delivery management
2+ years of experience in scoping and sizing Salesforce projects
Strong understanding of Salesforce solutions and their application within the Federal/Public Sector
Experience in driving technical alignment with federal IT departments and system integrators
Strong executive presence, with excellent written and verbal communication skills
Proven ability to influence stakeholders at all levels, facilitating strategic discussions around enterprise architecture, roadmaps, and technical trade-offs
Deep problem-solving skills, with the ability to quickly assess challenges, craft solutions, and drive execution
Experience in leading teams to deliver complex multi-cloud Salesforce solutions
Bachelor's degree or equivalent experience
Ability to travel up to 25%
This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position
Preferred
5+ years operating in a pre-sales environment, shaping and scoping large and complex implementation projects
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
5+ years of enterprise-level project or program management experience
Experience in public sector digital transformation initiatives
Strong background in compliance and security standards relevant to federal agencies
Demonstrated ability to drive business development initiatives aligned to federal contracting strategies
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Recent News
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