Google · 18 hours ago
RCS Manager, Google Business Messages, Trust and Safety
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
$160K/yr - $237K/yr
10+ years expGoogle is a leading technology company, and they are seeking an RCS Manager for their Business Messages Trust and Safety team. The role involves preventing abuse within the RCS ecosystem and working cross-functionally to protect users from malicious content and unwanted interactions.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Identify Business-to-Users and Users-to-Business threats, working cross-functionally to design and build anti-abuse protections, influence safer-by-design product features, and advise on counter-abuse strategies and emerging trends
Analyze complex data and emerging trends to identify new signals for scaled enforcement, leading projects to increase the adoption of AI/ML to improve operational efficiency and effectiveness
Design and operate the full Trust and Safety funnel of review, enforcement, and appeals workflows, this includes ensuring effective policy implementation by drafting guidelines for reviewers and overseeing review and enforcement quality
Provide abuse and policy expertise to Product, Engineering, and other cross-functional teams to support the development of automated enforcement solutions
Monitor ecosystem performance against key metrics, investigate anomalies in spam trends to identify root causes, manage industry partner-experience trends, and manage executive escalations by providing timely, data- and content-driven insights
Qualification
Required
Bachelor's degree or equivalent practical experience
10 years of experience in data analytics, Trust and Safety, policy, anti-abuse messaging solutions, fraud/abuse investigations, risk management or a related field
1 year of experience in people management, leading a team
Preferred
Experience building technical or product-based anti-abuse messaging solutions
Experience in operations and Trust and Safety, including leading fast-moving teams
Experience in fraud investigations, risk management, and threat analysis for communication products
Proficiency in large-scale data analysis and processes for developing ML reputation models
Excellent communication skills with the ability to influence cross-functional stakeholders and leadership
Excellent problem-solving and critical thinking skills with attention to the evolving abuse landscape
Benefits
Health, dental, vision, life, disability insurance
401(k) with company match
20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
40 hours/year (statutory, where applicable); 5 days/event (discretionary)
28-30 weeks
18 weeks
13 paid days per year
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Kleiner Perkins,Sequoia CapitalAndy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
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