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ATC · 1 day ago

Helpdesk Data Entry Analyst (Public Health, HIPAA, Immunization)

Indianapolis, IN

Contract

Hybrid

New Grad, Entry Level

ATC is involved in public health initiatives, and they are seeking a Helpdesk Data Entry Analyst to support these efforts. The role focuses on accurate data entry and exceptional customer service while assisting healthcare providers and public health staff with system-related issues.

SoftwareMedia and EntertainmentAppsInformation TechnologyAnimationMobile Apps

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality

Investigate and resolve duplicate patient records and incorrect merges in the immunization registry

Utilize data tools and matching algorithms to identify and correct data integrity issues

Document all support interactions in the ticketing system and maintain accurate logs

Provide guidance to users on best practices for data entry and record management

Assist in testing system updates and enhancements

Qualification

Data entryHIPAA knowledgeDeduplication toolsCustomer serviceTicketing systemsAnalytical skillsMicrosoft Office SuiteImmunization systemsPublic health experienceCommunication skillsProblem-solving

Required

Experience in a helpdesk or healthcare support role

Experience with deduplication tools, data matching, or record linkage techniques

Excellent communication and customer service abilities

Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite

Strong analytical and problem-solving skills

Familiarity with immunization information systems

Experience working with state or local public health departments

Understanding of HIPAA and data privacy regulations

Company

ATC

Founded in the wake of the 2008 Great Recession, ATC has evolved into a dynamic tech company, known for its ability to adapt quickly to the ever-changing business landscape.

Founded in 2007

West Des Moines, Iowa, USA

201-500 employees

https://atc.xyz

H1B Sponsorship

ATC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (24)

2024 (12)

2023 (13)

2022 (7)

2021 (23)

2020 (38)

Funding

Current Stage

Growth Stage

Leadership Team

Zainab (Ameera) A

Director of Partnerships & Training Departments/Senior Agile Specialist

Company data provided by crunchbase