CGS (Computer Generated Solutions) · 15 hours ago
EDI Analyst
United States
Full-time
Remote
Mid Level
3+ years expCGS (Computer Generated Solutions) is a company that provides technology solutions to clients in the fashion and apparel industries. The EDI Analyst will be responsible for providing EDI support, coordinating EDI activities with trading partners, troubleshooting issues, and ensuring effective communication with clients.
Information Technology & Services
Hiring Manager
Andreia Sabau
Responsibilities
Contribute to a team that has over 40+ years, providing technology solutions to clients in the fashion and apparel industries
Follow-up on inbound client inquiries through efficient and prompt outreach
Determine resolutions to customers' questions and/or issues
Document known resolutions to customers FAQs
Provide information to development teams by collecting, analyzing, and summarizing findings based on customer reported issue to develop resolution where appropriate
Quick learner of new software functionality to ensure appropriate support is provided
Maintain frequent communication with client while their issue is being resolved
Qualification
Required
Provide support to clients on EDI to coordinate EDI activities with different trading partners
Act as liaison between client groups and systems programmers
Review setup in the ERP system to meet internal and external requirements
Investigate and troubleshoot issues in ERP modules, shipping, pick/pack ticketing, order processing, invoicing, and accounting
Deliver and review maps and trading partners setup
Review and confirm EDI Communication software to send/receive EDI to/from trading partners
Excellent problem-solving and critical-thinking skills
Ability to independently investigate, diagnose, and resolve issues
Strong scripting experience – required
Ability to write scripts for automation, troubleshooting, and support tasks
Comfortable using scripting to analyze data, logs, and system behavior
Has a 'can-do' attitude and the energy to keep up in a fast-paced environment
A self-starter who is persistent, tenacious, and dedicated to achieving goals and providing solutions
Excited to learn and further develop technology skills to grow into a project management or tech. role
Great phone personality
Creative and tech. savvy
2+ years of business analysis/ system support experience
Experience with implementation of EDI processes to support business unit EDI initiatives with internal and external customers
Experience with 850, 810, 856, 832, 855, 852, 846
Strong analytical, problem-solving, and organizational skills
Must be detail-oriented with emphasis on quality and a proven ability and desire to learn/utilize new technologies
Minimum of 3 years' experience with EDI products
SQL skills for troubleshooting and data validation
Preferred
PowerShell experience (strongly preferred)
Experience with EDI products (a plus), including TIE Commerce eVision and TIE SmartBridge
Experience with BlueCherry ERP products (a plus)
Benefits
Health, dental, disability, 401K + employer match, vacation benefits
Entrepreneurial work environment with flat hierarchies and growth opportunities – CGS is consistently expanding
All CGS employees receive an exclusive discount in the AMEX Gym (conveniently located a few floors away from the office)
Plenty of lunch options: Le District, Hudson Eats, and Shake Shack are around the corner. Access to the international food stations at the AMEX cafeteria.
Company
CGS (Computer Generated Solutions)
For over 40 years, CGS has enabled global enterprises, regional companies, and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services.
5001-10000 employees
H1B Sponsorship
CGS (Computer Generated Solutions) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Phil Friedman
CEO
Mark Tullio
Chief Marketing Officer
Recent News
2024-04-08
Company data provided by crunchbase