Heritage Health Network · 1 day ago
Director of People Operations
Riverside, CA
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expHeritage Health Network is a startup focused on healthcare and operational excellence. They are seeking a Director of People Operations to lead HR initiatives, talent acquisition, employee engagement, and compliance for a multi-state workforce.
Hospital & Health Care
Responsibilities
Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment
Design and implement strategic HR initiatives supporting HHN’s mission, growth, and operational goals
Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff
Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law
Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready
Ensure continuous compliance with all federal, state, and local employment laws—especially California, DOL, and healthcare-specific requirements
Lead employee relations, investigations, conflict resolution, and performance management
Build scalable learning, training, onboarding, and leadership development programs—sometimes from scratch
Drive HR technology adoption (ADP Workforce now, HRIS, Google Suite, etc.), process automation, and analytics
Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture
Support organizational design, workforce planning, and future-state operating models as HHN grows
Mentor and develop a high-performing HR/People Ops team
Foster a culture of feedback, accountability, adaptability, and innovation
Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or related field required
5+ years of progressive HR leadership, with at least 2 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry)
Proven experience leading payroll, HR compliance, and labor cost functionality
Ability to travel as needed (10-20%)
Advanced proficiency in HRIS/payroll platforms (ADP Workforce, Workday, or similar), Google Suite, and Microsoft Office
Strong operational/process improvement skills; able to build new systems where needed
Experience with data analytics, labor cost tracking, and audit preparation
Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment
Excellent written and verbal communication; able to lead, coach, and influence at all levels
High level of discretion and judgment in handling sensitive and confidential issues
Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth
Strong systems orientation—familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems
Preferred
Master's degree preferred
Startup experience preferred
Company
Heritage Health Network
Heritage Health Network pairs culturally relevant care teams with smart technology to coordinate medical, behavioral, and social support for Medi‑Cal and Medicare members across California.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase