Synergis · 17 hours ago
M365 Collaboration Engineer
Atlanta, GA
Full-time
Hybrid
Mid LevelSynergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. They are seeking a Microsoft 365 Collaboration Engineer responsible for administering Microsoft 365 Collaboration tools and improving business functionality and user experience through cloud initiatives.
Information TechnologyStaffing Agency
No H1B
Responsibilities
This position is responsible for the administration of our Microsoft 365 Collaboration tools and PDF solutions, including but not limited to Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, and Office 365 tenant administration
Collaborate with team and internal stakeholders to design, implement, and manage cloud efforts focused on Microsoft 365 initiatives, with a focus on improving business functionality and user experience
Configure, deploy, and manage Office 365 applications and features to meet business requirements, industry best practices, and security guidelines
Serve as 3rd level for escalation, providing technical guidance and support to end-users, addressing their questions and issues related to Microsoft 365
Create and maintain detailed technical documentation, including system configurations, technical specifications, designs, processes, operational procedures, knowledge articles, test plans, and test results
Develop and deliver training programs to educate stakeholders, users, and IT support staff on best practices and policies
Develop and enforce governance policies, user guidelines, and security measures for Office 365
Conduct regular performance and security audits to identify areas for improvement and implement necessary changes
Stay up to date with the latest Microsoft 365 features, changes, updates, roadmaps, and releases; evaluate their applicability to the organization and recommend relevant improvements
Monitor performance, availability, and configuration standards of Microsoft 365 services and take appropriate actions to ensure service levels are met
Qualification
Required
In-depth knowledge and experience with Microsoft technologies including Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, Office 365 tenant administration, GPO policies, Office client patching, conditional access, PowerShell scripting, MS Graph connector, external access, and documentation
Proven experience as an Office 365 Engineer, with a strong understanding of Office 365 applications and services
In-depth knowledge of Office 365 administration, including user management, license management, security settings, and compliance features
Proficiency in configuring and troubleshooting Office 365 services such as Word, Excel, PowerPoint, OneNote, SharePoint Online, OneDrive, and Teams
Excellent communication skills (both oral and written) as well as technical writing
Ability to work both independently and in a geographically dispersed team environment
Strong problem-solving and decision-making skills; ability to understand and analyze complex issues
Self-motivated, detail-oriented, highly organized, and able to handle a variety of tasks and responsibilities efficiently with a high level of quality
Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences
Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made
Preferred
Programming/scripting experience using PowerShell for Office 365 automation and administration
Familiarity with Active Directory and Azure Active Directory
Working knowledge of network protocols, DNS, authentication methods, server, and storage technology
Awareness of cybersecurity threats, risks, and the importance of protecting enterprise systems
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
Company
Synergis
Synergis is a staffing and recruiting company specializing in information technology staffing services.
Founded in 1997
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Leona Rapelye
Vice President - Human Resources
Recent News
TecHR Series
2023-07-11
Company data provided by crunchbase