JVS · 1 day ago
Case Manager (Bilingual - Spanish or Haitian Creo)
East Orange, NJ
Full-time
Onsite
Entry Level
$50K/yr - $50K/yr
1+ years expJVS is seeking a full-time Case Manager at our East Orange location. This role involves delivering individual and group case management and job development services, focusing on a client-centric approach to support immigrants and refugees.
Cloud ComputingInformation TechnologySoftware
Responsibilities
Document all client interactions, services provided, and referrals made in the ClientTrack database in a timely and accurate manner
Conduct community outreach to identify and engage eligible clients in need of services
Provide direct case management services including monitoring client progress, providing ongoing support, and connecting clients to various community resources
Provide case management for approximately 80-100 clients annually
Provide eligibility screening, detailed intake and orientation, financial self-sufficiency assessments, and English assessments for clients
Maintain client files and databases; keep client case notes up to date
Work with grant funder and county welfare to coordinate services and referrals
Work directly with clients to address issues related to self-sufficiency; research local resources and provide information and referrals to clients
Assist clients with forms as needed
Prepare and submit online applications for SNAP, TANF and Medicaid as needed
Promote JVS services in the local community
Perform other duties consistent with Education & Literacy department needs and not calling for materially different skills
Qualification
Required
Comprehensive understanding of immigration and refugee policies and procedures
Client-centric approach
Familiarity with the local community, including the job market and social service structure
Strong verbal, writing, and computer skills
Proficiency in handling required paperwork
Meticulous attention to detail
Document all client interactions, services provided, and referrals made in the ClientTrack database in a timely and accurate manner
Conduct community outreach to identify and engage eligible clients in need of services
Provide direct case management services including monitoring client progress, providing ongoing support, and connecting clients to various community resources
Provide case management for approximately 80-100 clients annually
Provide eligibility screening, detailed intake and orientation, financial self-sufficiency assessments, and English assessments for clients
Maintain client files and databases; keep client case notes up to date
Work with grant funder and county welfare to coordinate services and referrals
Work directly with clients to address issues related to self-sufficiency; research local resources and provide information and referrals to clients
Assist clients with forms as needed
Prepare and submit online applications for SNAP, TANF and Medicaid as needed
Promote JVS services in the local community
Perform other duties consistent with Education & Literacy department needs and not calling for materially different skills
Preferred
Outstanding attention to detail with superior time and project management skills
Fluent in Haitian-Creole (not required but preferred)
Excellent communication and written skills
Intermediate Word and Excel skills
Ability to work independently and as part of a team and takes initiative
Ability to multitask in a fast-paced environment
Ability to meet deadlines under pressure
Ability to be flexible as immediate priorities shift
Professional attitude and work habits
Bachelor's degree with 1+ years' experience working with refugees or immigrants
Knowledge of Essex County, especially social service resources
Social work background a plus
Benefits
Health, dental, and vision benefit plans offered
403(b) basic retirement plan
Generous PTO plan + extensive holiday list
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
JVS
JVS offers cloud service, software services and IT support services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Hetal Narciso
Chief Operating Officer
Katie Witzig
Chief Administrative Officer
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