American Enterprise Institute · 14 hours ago
Mail Room and Printing Operations Coordinator
Washington, DC, US
Full-time
Onsite
Entry Level
$22.50/hr - $24/hr
1+ years expThe American Enterprise Institute (AEI) seeks a full-time, hourly mail room and printing operations coordinator to assist the facilities team. The coordinator will support management in implementing policies and procedures, ensuring a well-managed building, and responding to staff needs while maintaining safety and environmental health.
Non Profit
Responsibilities
Operate Canon digital press machines (or similar devices) to produce a variety of printing projects, from spiral-bound color binders to mass mailings
Receive, acknowledge, and complete digital print center requests via email and walk-in
Perform basic troubleshooting and address digital printer malfunctions and other service needs
Process, distribute, and track incoming, outgoing, and interoffice mail and parcels; process inbound and outbound courier deliveries (via United Parcel Service, FedEx, and the US Postal Service); and retrieve time-sensitive documents delivered by courier
Operate mail equipment. Code, track, and meter outbound mail
Perform basic troubleshooting, and address machine malfunctions and other service needs
Assist employees with questions regarding mailing, rates, procedures, and print requests
Perform an inventory of printer toner on all floors twice per month. Order toner and other printing and mail room supplies as needed
Communicate effectively with employees orally and by email
Order glass nameplates and create new employee name labels for mailboxes
Assist the facility management team in maintaining the facilities and grounds, including furniture moves and meeting setups
Provide coverage for the receptionist desk as needed; greet visitors, manage the multiline digital phone system, and provide access for deliveries
Perform other related duties as assigned
Qualification
Required
1–3 years of experience working in professional offices, print shops, digital press services, mail rooms, or digital printer-copier-scanner environments
Knowledge of professional printer and copier machines
A high school diploma or GED
Excellent communication and customer service skills
Attention to detail
Comfort using technology
Benefits
18 days of paid leave (15 days of paid annual leave and three personal days or floating holidays)
12 days of paid sick leave
Paid family leave
Medical and dental coverage, in addition to a health savings account
Medical and dependent care flexible spending accounts
A tuition assistance program of up to $5,200
Life and disability insurance at no cost to employees
A 403(b) retirement plan with a contribution from AEI
Company
American Enterprise Institute
Tech Policy Daily offers research and commentary on broadband, FCC policy, cybersecurity, and competition in high-tech industries.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Bertsch
Executive Vice President
Recent News
2025-11-06
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