Scale to Win · 1 day ago
Senior Manager of Talent & People Operations
Scale to Win is a fully-remote, progressive political tech company founded in 2020. They are seeking a Senior Manager of Talent & People Operations to lead and scale equitable hiring systems while ensuring strong people operations practices that support staff success and organizational effectiveness.
Professional ServicesSoftware
Responsibilities
Design, implement, and continuously improve centralized hiring processes that drive consistency and efficiency across teams, exercising sound judgment and anticipating downstream risk
Serve as the operational partner to hiring managers, enforcing hiring standards and timelines while supporting equitable, compliant processes and manager-owned selection decisions
Manage concurrent searches across the full hiring lifecycle, applying strong project management and communication skills to ensure timely coordination, clear updates, and consistent follow-through with hiring managers, interviewers, and candidates
Manage operational aspects of recruitment and hiring, including drafting and posting job descriptions, coordinating schedules, facilitating communication with candidates, and maintaining timely follow-up
Oversee and optimize the applicant tracking system, ensuring accurate records, reporting, and compliance
Develop and maintain standardized hiring tools, such as playbooks, interview guides, scorecards, and rubrics, to promote a consistent and equitable candidate experience and decision making
Support the Director of People Operations in embedding DEIJ principles into every stage of the hiring process, from outreach language to interview evaluation methods
Train and coach hiring managers and interview panels on the use of standardized tools, equitable interviewing practices, and candidate experience best practices
Regularly evaluate and refine the candidate experience, ensuring fairness, transparency, and clear communication throughout the process
Track and analyze key talent metrics, including time-to-fill and candidate experience feedback trends
Own end-to-end onboarding and offboarding execution, including documentation, system setup, checklists, and coordination across tools and stakeholders
Conduct onboarding orientations and partner with managers to support structured onboarding and 30/60/90 plans
Serve as a first point of contact for routine employee questions, including benefits, time off, and people operations processes, resolving issues directly or escalating as appropriate
Maintain and update People Operations resources in Notion, ensuring policies, guides, and tools are accurate, accessible, and easy to navigate
Liaise with legal counsel and external partners as needed on employee relations matters
Manage operational logistics for employee relations and disciplinary processes, including documentation, coordination, and compliance support
Ensure people operations processes comply with applicable state and federal requirements, flagging risks and gaps proactively
Support upkeep of core People Operations documentation, including policies, handbook updates, and internal process guides, in partnership with People Operations leadership
Qualification
Required
5+ years of experience in Human Resources or related fields
Strong commitment to progressive values and desire to help the left win
Comfort working across standard recruiting and collaboration tools, including Zoom, Apple OS, Greenhouse, and Google Workspace
Experience working on small or early-stage People Operations teams, with comfort wearing multiple hats and building systems from the ground up
Experience supporting hiring and onboarding in a fully remote work environment
Strong project management skills, with the ability to organize and prioritize a complex, evolving work plan across competing demands
Ability to work independently and to exercise sound judgment and discretion
High bias towards keeping your commitments, always ensuring follow-through
Demonstrated experience leading full-cycle hiring operations across multiple concurrent searches, including managing timelines, stakeholders, and candidate communication
Experience creating and implementing people operations strategies, processes, tools, and training
Strong written and verbal communication skills, with the ability to tailor messaging to different audiences
Confidence in providing guidance and feedback to managers, including managing up when priorities or expectations are misaligned
Commitment to learning and implementing current best practices in the people operations field
Ability to engage diverse individuals around a common goal, demonstrating and applying emotional intelligence, sensitivity, and confidentiality in interpersonal communications
Comfort working in fast-paced environments and the ability to navigate complex and nuanced situations
A creative problem-solver and self-starter. You're someone who can disagree without being disagreeable. You're comfortable coming up with new ideas and have the follow-through to make those new ideas happen
Ability to organize and prioritize a complex work plan with ever-changing details
Preferred
Working knowledge of state and federal employment laws and compliance requirements, with the ability to identify risks and escalate appropriately
Benefits
This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.
401k matching up to 6% after a provisional period.
Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year.
Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave.
16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents.
Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents.
Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer.
Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year.
To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals.