SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 17 hours ago
Administrative & Customer Service Coordinator
Boca Raton, FL 33431
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $50K/yrSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is a locally owned business and a part of the nation's leading restoration franchise. They are seeking a proactive and detail-driven Administrative & Customer Service Coordinator to manage customer interactions, scheduling, and project coordination to ensure smooth operations.
Consumer Services
Responsibilities
Be the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience
Coordinate technician schedules to ensure on-time service
Manage project updates through internal systems to keep everything on track
Follow up with leads, respond to proposal requests, and help move opportunities to close
Track sales activity and support the sales team with timely updates
Prepare and send proposals
Maintain accurate project files and documentation
Communicate clearly between customers, technicians, and managers to keep projects moving
Qualification
Required
Excellent communication—confident, professional, and personable
Tech-savvy and organized, with a knack for managing details
Ability to multitask and stay calm under pressure
Strong attention to detail—nothing slips through the cracks
Positive, customer-first attitude
Preferred
Experience in restoration, construction, or service industries
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase