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(Elite) Match Analysis Support Specialist jobs in United States
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Hudl · 8 hours ago

(Elite) Match Analysis Support Specialist

Hudl is a company that builds great teams and is recognized as one of Newsweek's Top 100 Global Most Loved Workplaces. As a (Elite) Match Analysis Support Specialist, you will work directly with customers in professional and collegiate sports, helping them utilize Hudl's products effectively. Your role involves communication with video coordinators and coaches, leveraging your expertise to enhance customer workflows and support their goals.
SoftwareSportsVideo
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Culture & Values

Responsibilities

Communication. Whether by phone, email or in person, you’ll collaborate with video coordinators, coaches and analysts to ensure they’re making the most of Hudl’s products
Expertise. We’ll help you quickly level up your knowledge about our products, then use that know-how to help customers level up their workflows to develop, improve and achieve their goals
Being a team player. We’re all about people, and that starts with our team. Helping our diverse, global team grow and learn is a role we all play

Qualification

Hudl SportscodePerformance Analysis SoftwareCustomer ServiceSports KnowledgeProblem SolvingFlexibleTeam Player

Required

Proven experience with Performance Analysis Software: You have significant experience using Hudl Sportscode (or industry equivalents like Catapult MatchTracker or Dartfish) within a professional or collegiate sporting environment
A problem solver. You can easily put yourself in someone else's shoes to find them the best solution
A people person. You want to work directly with our users to help them achieve their goals, and you're comfortable relaying solutions with a human touch
Flexible. You show composure and resilience in a fast-paced, ever-changing environment
Product Knowledge. You have direct experience working with at least one product within our elite match analysis products. You're also familiar with Hudl's other products, and can navigate the problems our customers have with our hardware and software

Preferred

Deep working knowledge of a particular sport. Expertise in our products is a must, but an understanding of sports would help you connect to customers when describing use cases and workflows
Additional career depth. In addition to working with Hudl Sportscode, experience in areas like coaching, analysis and data could help you level up quickly
Service experience. The way we speak and interact with customers matters. A previous role in a customer setting would ensure you know how to present information in various situations

Benefits

Flexible vacation time
Company-wide holidays
Timeout (meeting-free) days
Remote work options
Employee Assistance Program
Employee resource groups
Fitness partner Peerfit
Medical insurance
Vision
Dental
Fertility healthcare
Family forming benefits
401(K)

Company

Hudl is a software platform that provides video analysis and coaching tools for sports teams.

Funding

Current Stage
Late Stage
Total Funding
$228.85M
Key Investors
Bain Capital Tech OpportunitiesAccel
2020-05-21Series F· $120M
2018-12-07Convertible Note
2017-07-06Series D· $30M

Leadership Team

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David Graff
CEO
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Brian Kaiser
CTO at Hudl
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Company data provided by crunchbase